Coordinator, HS Programs Enrollment Management

Austin Community College•Bonita Springs, FL

5d•$57,802 - $72,251•Hybrid

About The Position

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching Is attracted by the college's mission to promote equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities. Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC

Requirements

Two years related work experience.
Bachelor's degree.
Valid Texas Driver's License and reliable transportation needed for local Austin area travel.
Work is performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices
Student support services.
Educational institutions' programs and functions.
Maintaining an established work schedule, including some evenings and weekends.
Effectively using interpersonal and communications skills including tact and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow-through.
Coordinating administrative support services.
Making individual and group presentations.
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Use a variety of spreadsheet, word processing, database, and presentation software.

Responsibilities

Serves as the primary High School Programs resource for the assigned caseload, covering both academic dual credit/ ECHS and workforce dual credit (Career Academies/PTECH). Builds and fosters a positive working relationship between partnering ISDs and Austin Community College (ACC).
Develops, coordinates, and evaluates ACC enrollment, recruitment, outreach, and course scheduling across all high school and ACC campuses within their assigned caseload to promote and increase attainment of 15+ Semester Credit Hours and credential completions for program participants.
Creates and maintains an active role on high school campuses within the assigned region to actively recruit students within the ACC service area.
Coordinates and plans with partner schools to host ACC dual credit, ECHS, PTECH, and Career Academy course sections. Organizes and leads regular meetings with representatives from partner schools.
Develops semester and annual course schedules for assigned high school and ACC campus locations. This includes managing online schedule modifications (adding, editing, canceling/deleting courses, and applying Course Note restrictions) in alignment with Strategic Scheduling guidelines, while ensuring all courses meet required instructional meeting minutes.
Partners with assigned Academic Success team member(s) to design, implement, and maintain a student progression tracker and course sequencing models to ensure programmatic completion and meet caseload enrollment needs.
Oversees the accuracy of the ACC online schedule by working with their Regional Manager and assigned caseload campuses.
Monitors Southern Association of Colleges and Schools Commission on Colleges (SACS-COC) substantive change compliance for the assigned region.
Coordinates and delivers all onboarding and enrollment processes to include new student application assistance, orientation sessions, and registration assistance for academic and workforce dual credit students.
Coordinates, creates, organizes, and delivers recruitment and outreach events, as well as program information sessions, for the assigned caseload, including academic dual credit/ECHS and workforce dual credit (Career Academy and PTECH), as well as assists with these events for all high school students in the ACC service area as needed.
Provides ACC faculty support for facility and logistical needs for all High School Programs course sections for an assigned caseload each semester.
Initiates and executes semester registration for restricted High School Programs sections; verifies semester class rosters; Assists with Late Adds & Drops, Reinstatements, and Overloads for students in conjunction with ACC faculty and department chairs.
Troubleshoots registration & billing issues, holds, and errors pertaining to individual student records in collaboration with their Regional Manager and other ACC departments as needed.
Oversees and facilitates the resolution of concerns for program participants, faculty, ACC departments, and partnering ISDs; responds to emails, phone calls, and visitors to meet programmatic needs.
Works closely with middle and high school partners to expand opportunities for dual credit in both academic and workforce areas, based on local and national best practices in the field.
Communicates high school programs information, policies, and changes to ISD high school partners within their assigned caseload.
Serves on and participates in HS Programs division events, high school, community, and college-wide committees as assigned.