Coordinator-General Services-Fleet & DOT Compliance

Mayo Clinic • Rochester, MN

1d • $25 - $36

About The Position

The Coordinator has a forward-facing role supporting technology and systems enhancements. The position partners with IT and external vendors to enable changes, troubleshoot systems and databases, and promote operational excellence. It also involves reporting and analyzing data and metrics, scheduling, training, following up on escalated situations, and independent problem-solving and decision-making. The Coordinator reviews and pays vendor statements and distributes them to other departments as appropriate.

The role provides supervision and direction to staff, monitors and approves timecards, and prepares and presents annual performance appraisals that include detailed feedback and growth objectives. The Coordinator creates and maintains policies and procedures and uses continuous improvement methods to improve processes, services, quality, and staffing-resource utilization. Success requires independent work, prioritization, follow-through, customer focus, sound judgment, and strong organizational, interpersonal, and communication skills. The role also requires knowledge of computer applications, including Microsoft Office, and the ability to articulate system enhancements, analyze data, and interpret and present information. The Coordinator collaborates with leaders and team members on continuous-improvement and quality initiatives.

Essential functions require standing and using a full range of body motion throughout the shift. Physical activities include the ability to lift and/or move more than 50 pounds and use personal protective equipment.

Requirements

• A bachelor's degree with one year of technology background or experience and proven ability to lead; or an associate's degree with two years of supervisory or lead and technology background or experience; or a high school diploma with four years of supervisor or lead and technology background or experience.
• Valid driver's license and excellent driving record.
• Strong technology, organizational, and communication skills, including written and verbal communication.
• Ability to troubleshoot systems and technology and articulate system enhancements.
• Ability to analyze data, interpret information, and present it.
• Ability to work independently, prioritize, and follow through on simultaneous tasks.
• Mature judgment, problem-solving, and decision-making skills, including independent decision-making.
• Excellent organizational and interpersonal skills and the ability to work in a fast-paced, high-volume environment.
• Professionalism, emotional intelligence, and the ability to handle difficult or critical situations and lead in a high-stress environment.
• Strong knowledge of computer applications, including Microsoft Office.
• Demonstrated patient and customer focus.

Nice To Haves

• Experience in fleet, logistics, or supply chain operations.
• Knowledge of DOT/FMCSA regulations, driver qualification requirements, vehicle inspections, and compliance documentation.
• DOT/FMCSA compliance training or certification, or willingness to obtain it upon hire.
• Ability to support complex multi-site operations and collaborate with leaders, staff, vendors, and compliance partners.

Responsibilities

• Partner with IT and external vendors to support technology changes and system enhancements.
• Oversee operational excellence in technology and troubleshoot systems, databases, and technology, working with vendors on system issues.
• Report and analyze data and metrics.
• Schedule, train, and follow up on escalated situations.
• Review and pay vendor statements and distribute payments to other departments as appropriate.
• Use continuous-improvement methods to enhance processes, services, quality, and staffing-resource utilization.
• Provide supervision and direction to staff.
• Monitor and approve timecards.
• Prepare and present annual staff performance appraisals with detailed feedback and growth objectives.
• Create and maintain policies and procedures.
• Work independently, prioritize simultaneous tasks, and follow through.
• Collaborate with leaders and team members on continuous-improvement and quality initiatives.
• Promote a customer-focused work environment.

Benefits

• Medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSA pre-tax savings accounts for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager