Coordinator-General Services-Fleet & DOT Compliance

Mayo Clinic • Rochester, MN

1d • $25 - $36

About The Position

The Coordinator has a forward-facing role supporting technology and systems enhancements. The position partners with IT and external vendors to enable changes and enhancements, oversee operational excellence in technology, and troubleshoot systems, databases, and related issues. It requires strong time management, prioritization, professionalism, emotional intelligence, and judgment in difficult or high-stress situations.

The role reports on and analyzes data and metrics; schedules, trains, and follows up on escalated situations; and uses problem-solving and independent decision-making. It reviews and pays vendor statements and distributes funds to other departments as appropriate. The Coordinator applies continuous improvement methods to improve processes, services, and staffing resource utilization; supervises and directs staff; monitors and approves timecards; prepares and presents annual performance appraisals with detailed feedback and growth objectives; and creates and maintains policies and procedures.

The Coordinator must work independently, prioritize and follow through on concurrent tasks, demonstrate patient and customer focus, and collaborate with leaders and team members on quality and continuous improvement initiatives. Strong computer application skills, including Microsoft Office, and the ability to articulate system enhancements, analyze data, interpret information, and present findings are essential.

The essential functions require being on one's feet and using a full range of body motion throughout the shift. Physical activities include lifting and/or moving more than 50 pounds and using personal protective equipment. The selection process may include a pre-recorded OnDemand interview. This vacancy is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Bachelor's degree with one year of technology background/experience and proven ability to lead; or an associate's degree with two years of supervisory/lead and technology background/experience; or a high school diploma with four years of supervisor/lead and technology background/experience.
• Valid driver's license and excellent driving record.
• Strong technology, organizational, and communication skills, including strong knowledge of computer applications such as Microsoft Office.
• Ability to work with systems and technology, articulate and bring forth system enhancements, analyze data, interpret information, and present it.
• Ability to work independently, prioritize, and follow through on simultaneous tasks.
• Excellent time management and ability to work in a fast-paced, high-volume environment.
• Professionalism, emotional intelligence, mature judgment, and ability to handle difficult or critical situations and lead in a high-stress environment.
• Patient and customer focus, problem-solving and decision-making skills, and excellent organizational, interpersonal, written, and verbal communication skills.
• Ability to lift and/or move more than 50 pounds, be on one's feet and use a full range of body motion throughout the shift, and use personal protective equipment.

Nice To Haves

• Experience in fleet, logistics, or supply chain operations.
• Knowledge of DOT/FMCSA regulations, driver qualification requirements, vehicle inspections, and compliance documentation.
• DOT/FMCSA compliance training or certification, or ability to obtain it upon hire.
• Ability to support complex multi-site operations and collaborate with leaders, staff, vendors, and compliance partners.

Responsibilities

• Partner with IT and external vendors to support system changes and enhancements.
• Oversee operational excellence in technology and troubleshoot systems, databases, and technology issues.
• Partner with systems vendors to troubleshoot system issues.
• Report and analyze data and metrics.
• Schedule, train, and follow up on escalated situations.
• Use problem-solving and independent decision-making to address issues.
• Review and pay vendor statements and disburse funds to other departments as appropriate.
• Apply continuous improvement methods to improve processes, services, and staffing resource utilization.
• Supervise and direct staff.
• Monitor and approve timecards.
• Prepare and present annual staff performance appraisals, including detailed feedback and growth objectives.
• Create and maintain policies and procedures.
• Collaborate with leaders and team members on continuous improvement and quality initiatives.
• Promote a customer-focused work environment.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager