Coordinator Facilities

For our U.S. applicants, CPKC•Kansas City, MO

10d•Onsite

About The Position

As a Coordinator Facilities, you will ensure seamless operations by managing building maintenance, coordinating contractor compliance, and resolving facility issues. Your role will improve workflows, enhance safety, and maintain a welcoming, efficient environment. Through problem-solving and operational expertise, you’ll support the infrastructure that drives our success.

Requirements

High school diploma or general equivalency
Demonstrated analytical and problem‑solving skills through project‑based work and/or professional experience, with a strong emphasis on identifying root causes and implementing effective solutions to complex issues
Proven ability to analyze processes, interpret data, and drive improvements using structured problem‑solving methodologies.
Proficient in Windows‑based systems and everyday business applications.
Experience using SAP or comparable enterprise resource planning (ERP) platforms to support operational, reporting, or process needs

Responsibilities

Manage routine building and equipment maintenance (HVAC, fire systems) while tracking and remediating building and office space deficiencies, ensuring timely resolutions and compliance with CPKC safety requirements
Ensure timely updates and maintenance of scorecard metrics and Key Performance Index (KPI) related to facilities management (contractor compliance, safety adherence, work request resolution, invoice processing), while analyzing data from walkthroughs and reports to recommend and implement improvements
Coordinate with contractors to ensure compliance with Erailsafe, ISNetworld (ISN), and Ebix APS (EBIX) requirements, provide compliance reporting, and ensure adherence to contractor-related obligations within specified timelines
Verify, process, and ensure accurate and timely payment of invoices, maintaining proper documentation and ensuring adherence to organizational processing deadlines
Assist with day-to-day facility requests (equipment breakdowns, courier service disruptions, supply shortages) and oversee office logistics, including meeting room booking, furniture requests/moves, parking pass and phone database management
Track and resolve courier service-related concerns (mail, paper ordering) by collaborating with mailroom teams and third-party providers while overseeing account management for Pitney Bowes and UPS in the U.S. region
Facilitate site operational needs such as issuing visitor security cards, managing parking passes, and ensuring smooth interactions with internal security and maintenance teams for visitor logistics and building concerns
Identify and implement enhancements to maintenance workflows, contractor management, office operations, and procurement processes to optimize efficiency, reduce delays, and ensure consistent adherence to safety and operational standards