Coordinator - Events and Promotions

Bally's Interactive•Rock Island, IL

10h•Onsite

About The Position

This role fosters an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere. The Coordinator enthusiastically promotes Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations. They adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals, and perform duties associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program. This position assists in the development and planning of programs related to special events, promotions, entertainment, awareness, and media. The Coordinator is responsible for setting up and implementing all programs, promotions, and events. They assist in the preparation of submissions for IGB approval to ensure accuracy of documentation for each event, and assist in the creation and verification of promotional offers with casino systems. Additionally, they assist in the execution of social media and digital media content strategy and implementation. Other duties may be assigned.

Requirements

Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Player Services transactions as well as all Illinois Gaming Board regulations
Excellent written and verbal communication skills
High-level customer service skills are required
Must be able to work weekends, weeknights, and holidays

Responsibilities

Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
Assists in the development and planning of programs as they relate to special events, promotions, entertainment, awareness and media.
Responsible for setting up and implementing all programs, promotions, and events.
Assists in the preparation of submissions for IGB approval to ensure the accuracy of all necessary documentation as it pertains to each event.
Assists in the creation and verification of promotional offers with casino systems.
Assists in the execution of social media and digital media content strategy and implementation.
Perform other duties as assigned