Coordinator, Event & Tournament Services
About The Position
The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States. This role will manage and support National Campus events services administratively and operationally. The Coordinator will assist in all daily tournament operations, facility, and administrative needs, serving as the on-site events team contact for assigned events. This includes preparing the event for the day, assisting with needs in the TA center, communicating with tournament organizers and players, and providing updates. The role also involves coordinating assigned meetings, ensuring on-site quality control for meeting spaces, managing setup/breakdown, and handling food & beverage orders. Additionally, the Coordinator will serve as the primary contact for assigned amateur, pro, adult, junior tournaments, as well as charitable & special events, assisting in implementing operational plans. They may also serve as Tournament Director, Competition Director, or Tournament Staff for USTA National Campus-run events and provide communication with participants before, during, and after events. The role requires liaising with players of varying backgrounds and levels, supporting event operations with live scoring and scoreboard operations, and assisting the Senior Manager with event proposals, contracts, site inspections, and pre-event meetings. Community and partnership events support, cross-functional work, and other duties as assigned are also part of the role.
Requirements
- Computer Skills - Google Workspace (Docs, Sheets, Forms & Presentations), Serve Tennis, and other programs as needed.
- Exceptional verbal, written, and interpersonal communication skills.
- Strong attention to detail and accuracy.
- Must be available to work weekends and overtime occasionally.
- Effective interpersonal skills.
- High level of organization and attention to details.
- This position is designated as "on-site" and requires the employee to be at the office site to complete the required tasks associated with the position on designated setup and event days.
Responsibilities
- Manage and support National Campus events services administratively and operationally.
- Assist in all daily tournament operations, facility, and administrative needs.
- Serve as the on-site events team contact for all assigned events, including preparing the event for the day, assisting with all needs in the TA center, communications to the Tournament organizer and players on site, communications to courts & grounds team & MOD, and updates through the Campus Update chat.
- Coordinate assigned meetings held at the National Campus.
- Ensure on-site quality control for internal and external meetings in multipurpose rooms- manage meeting space set up and breakdown, food & beverage orders.
- Serve as primary contact for assigned amateur, pro, adult, junior tournaments as well as charitable & special events.
- Assist in implementing operational plans for assigned events.
- Serve as Tournament Director, Competition Director or Tournament Staff for USTA National Campus-run events as assigned.
- Provide Communication with tournament/event participants before, during, and after each event.
- Liaise with players of varying backgrounds and levels of playing ability (Jr., Collegiate, Adult, Professional, Wheelchair).
- Support Event Operations with live scoring and scoreboard operations as requested.
- Assist Senior Manager and the events department with event proposals, contracts, site inspections, and pre-event meetings.
- Assist with community & partnership events as needed.
- Work cross-functionally as requested.
- Other Duties as assigned.
Benefits
- Medical, dental, vision
- Access to doctors virtually
- Flexible spending account to manage health and dependent care expenses
- Life and disability insurance
- Generous paid time off policy - including vacation, sick, personal, and paid holidays
- Parental leave
- Paid winter recess
- 401(k) with employer matching (up to 6.5%)
- Promotional and growth opportunities
- Learning and Development programs to learn on the job
- Up to $7,000 for tuition reimbursement
- Mental health and meditation benefits
- Personalized health management program
- Pet insurance
- Commuter benefits
- Identity theft protection
- Discounts with our network of partners
- Fun events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
