Coordinator, Customer Service - Office Administration

Savage • Charlotte, NC

16h • Onsite

About The Position

The Coordinator's primary responsibilities include providing administrative support to the Operations Manager and team. The Coordinator will provide all data entry and report directly to the Operations Manager.

Requirements

• Ability to follow directions. (written and verbal)
• Attention to detail, self-motivated, multi-task and good organizational skills.
• Knowledge of MS Office Suite to include Word, Excel, and Power Point, Outlook.
• Excellent customer service skills.
• High School Diploma or GED equivalent.

Nice To Haves

• Knowledge and experience with SAP

Responsibilities

• Manage customer orders and inventory systems.
• Answering phones and assisting with customer needs.
• Enter customer orders and railcar shipments in inventory.
• Ensure all railcars’ Inbound and Outbound inspections are completed.
• Scale trucks in and out for load weights.
• Prepare documentation for truck arrivals and departures. (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist)
• Prepare load schedule for next day’s loads.
• Provide Safety Briefing to new drivers, vendors and visitors.
• Contact carriers to schedule pick up times for next day’s loads.

Benefits

• Opportunities for Growth.
• Paid Holidays
• Profit Sharing
• Paid Time Off
• Excellent benefits including medical, dental, vision, and 401(k) with match.
• company-paid life, AD&D and disability insurance
• supplemental life and disability options
• health savings and flex spending accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED