Office Administration Manager
About The Position
Our associates celebrate lives. We celebrate our associates. This role manages, delegates, and performs the overall administrative function of a funeral home, cemetery, and/or crematory operation. It involves managing and coordinating the activities of support staff to ensure the highest quality services and products are provided. The company is committed to supporting families at difficult times, with a passionate group of caregivers dedicated to the well-being of the families they serve. As the largest provider of funeral, cemetery, and cremation services in North America, the Dignity Memorial name symbolizes trust and excellence, dedicated to celebrating life and legacy with professionalism, compassion, and attention to detail. 'SCI' refers to Service Corporation International and its affiliates.
Requirements
- High school diploma or equivalent
- 5 years of administrative management experience with a strong customer service focus
- 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience
- MS Project management and database software experience or equivalent
- Ability to multi task and set priorities
- Ability to work flexible hours as needed
- Ability to work with minimal supervision
- Ability to display compassion and remain calm in stressful situations
- Working knowledge of office equipment including, calculators, copiers, printers, and fax machines
- Communication skills both orally and in writing
- Customer service skills
- Organizational and problem solving skills
- Understands confidential matters and documents
Nice To Haves
- Completion of a diploma training program at a college or technical school preferred
Responsibilities
- Direct supervision of two or more full time employees
- In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash
- Assigns processing orders and controls storage inventory
- Coordinates the completion and filing of various forms and reports; verifies accuracy
- Administers local HR processes as applicable
- Collaborates and supports all other departments within the business unit
- Reviews time cards and administers corporate payroll policies and procedures
- Facilitates vendor coordination and supervision
- Pulls monthly reports for key performance indicators
- Trains staff in processes and procedures
- Processes expense reports and tracks Capital Expenditure Authorizations
- Conducts Sarbanes Oxley (SOX) Audits
- Assists Associates in ensuring all documentation is SOX compliant
- Maintains vehicle records and licenses
- Updates General Price Lists and approves contracts as necessary
- Manages Alarm Systems including codes, working order, etc.
- Monitors document retention policies and disposes of expired documents in a secure manner
- Prepares customer statements
- Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
- Assures compliance with all company policies and procedures
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
