Customer Service/Administration

PennFleet CorpBoothwyn, PA
Onsite

About The Position

PennFleet is looking for a full-time in-person customer service and administrative professional to join our team! We are a growing small business and we need additional team members to help us properly serve our customers. If you are looking for a position where you can make a difference, feel pride in your work and be a part of a great team environment, PennFleet is the place for you! This position will be responsible for all of road service administrative functions while the primary road service advisor is on maternity leave. Position rotates evening and weekend remote phone support.

Requirements

  • Proficient knowledge of computers
  • typing skills
  • ability to learn and adapt quickly

Nice To Haves

  • exceptional customer service skills
  • very high attention to detail
  • Experience working in an automotive and/or diesel service center or another fast-paced environment is a bonus!

Responsibilities

  • answering phones
  • greeting customers in the lobby
  • calling customers to provide service updates
  • maintaining the customer database to ensure proper billing

Benefits

  • Competitive pay based on experience
  • Paid time off (vacation, sick, and holiday)
  • Health insurance
  • 401k with company match
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