Coordinator, Community & Event Operations | Full-Time | Acrisure Arena

Oak View Group•Palm Desert, CA

About The Position

The Coordinator, Community & Event Operations provides operational and administrative support for charitable raffles, community events, fan engagement activities, player appearances, auctions, and special events associated with the Coachella Valley Firebirds, Coachella Valley Lakers, and One Valley Foundation. The position has primary day-to-day responsibility for coordinating raffle operations, including required documentation, staffing, equipment, supplies, recordkeeping, game-day setup, and event closeout. The Coordinator also supports the logistical and behind-the-scenes needs of community programs, auction activities, team-branded activations, and other department initiatives. The role requires exceptional organization, attention to detail, sound judgment, comfort with event technology, and the ability to manage multiple deadlines in a fast-paced sports and live-entertainment environment. The role pays $25.00–$28.00 per hour. The position will remain open until December 31, 2026.

Requirements

Associate degree or equivalent combination of education and relevant work experience.
1–2+ years of experience in event operations, community relations, nonprofit administration, sports operations, volunteer coordination, fundraising operations, hospitality, or a related field.
Strong organizational skills, attention to detail, and ability to maintain accurate records and meet deadlines.
Ability to follow established policies, procedures, internal controls, and regulatory requirements.
Strong written, verbal, and customer service skills.
Ability to work effectively with staff, volunteers, fans, community partners, vendors, and event guests.
Ability to manage multiple priorities and respond calmly to changing event needs.
Comfort using mobile devices, printers, kiosks, point-of-sale or raffle equipment, and similar event technology.
Proficiency with Microsoft Outlook, Word, Excel, Teams, SharePoint, and similar business systems.
Professional judgment and ability to handle confidential information, financial documentation, and valuable inventory responsibly.
Valid driver’s license required.
Must be able to work a flexible schedule inclusive of evenings, weekends, holidays, games, and special events.
Must be comfortable working in different areas, including the office, arena, storage, community, event, and occasional outdoor environments.
Ability to perform frequent standing and walking for extended periods during games and events, with regular bending, reaching, and movement throughout the venue.
Ability to lift, carry, and move equipment, supplies, signage, and heavy auction materials.
Must be comfortable with large crowds, loud noise, changing schedules, and varying environmental conditions during events.

Nice To Haves

Experience in professional sports, live entertainment, an arena, charitable raffles, auctions, or volunteer programs.

Responsibilities

Coordinate day-to-day charitable raffle operations for Firebirds and Lakers games and approved events.
Maintain raffle calendars, required records, operational documentation, and regulatory reporting materials for leadership review and submission.
Coordinate raffle staffing, scheduling, training, communication, and game-day assignments.
Prepare, test, distribute, collect, maintain, and securely store raffle devices, printers, kiosks, signage, supplies, and related equipment.
Coordinate game-day raffle setup, staff check-in, operational support, closeout, and post-event documentation.
Assist with raffle reconciliations, reporting, inventory controls, and consistent use of approved procedures.
Provide logistical support for player appearances, community events, fan engagement activities, team-branded activations, and special events.
Support charitable auctions through inventory organization, secure storage, item tracking, displays, setup, breakdown, and fulfillment logistics.
Maintain organized physical and digital records for raffles, auctions, programs, and events.
Communicate and collaborate with department staff, volunteers, vendors, community partners, and internal teams to support successful event execution.
Identify operational, documentation, equipment, staffing, or compliance concerns and promptly bring them to department leadership.
Assist with schedules, checklists, event summaries, impact information, and other departmental reports.
Support Foundation programs and events that align with the pillars of Community, Education, and Well-Being.
Operate a company vehicle to transport equipment to and from community events and operate carts on property as needed.
Perform other related duties as assigned.