Coordinator, Business Innovations & Client Operations

CourtAvenueOffice - Cincinnati, OH
Hybrid

About The Position

CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies. Our goal is to help you bridge your education with the fast-paced, results-driven world of digital agency operations — building the strategic and executional skills that define strong agency leaders.

Requirements

  • 1–3 years of agency experience in account management or operations, with a working understanding of core principles across both functions.
  • Highly organized with strong attention to detail with a proven ability to manage multiple workstreams and competing deadlines concurrently.
  • Excellent written and verbal communication skills, with the ability to synthesize information clearly for internal and client audiences.
  • Proficient in Google Workspace; experience with project management platforms (ClickUp, Monday.com, Asana, or similar) preferred.
  • Comfortable operating in fast-paced, ambiguous environments.

Nice To Haves

  • Experience with regulated or compliance-sensitive brands, paid media trafficking, creative asset delivery, or integrated agency environments is a plus.

Responsibilities

  • Support account management and project delivery across two brands, including status reporting, meeting preparation, client communications, and risk tracking.
  • Own executional projects independently, serving as the account and operations lead from brief through delivery.
  • Help manage paid media and media creative development workflows, including timelines, reviews, approvals, and adherence to client regulatory requirements.
  • Prepare and submit deliverables for legal review, ensuring all formats comply with client and regulatory standards.
  • Help maintain accuracy across internal systems (project management tools, budget trackers, and resource inputs) keeping all stakeholders aligned.
  • Contribute to process improvement initiatives and operate effectively in a fast-paced, regulated environment.
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