Business Operations Coordinator

Agility Integration Corporation•Ontario, CA

3d•$22 - $28

About The Position

We are seeking a Business Operations Coordinator to support the daily administrative and operational functions of the company. This position combines purchasing, project administration, customer support, data entry, and maintaining information within company business software systems. The majority of this role involves supporting customers, vendors, project managers, and field personnel while maintaining accurate business information and organized records. Because operational needs vary, time will be divided among different responsibilities based on project demands and company priorities. The position also assists management with software improvements, process improvements, and special projects as needed.

Requirements

Strong organizational and time management skills
Excellent attention to detail
Strong written and verbal communication skills
Comfortable performing data entry and working with computer systems throughout the day
Ability to manage multiple priorities and work independently
Proficiency with Microsoft Outlook, Excel, and Word
Fast and accurate typing (+70wpm accurately preferred)

Nice To Haves

Experience working in structured cabling, telecommunications, electrical contracting, construction, IT services, or other project-based service organizations
Experience supporting purchasing, project administration, service coordination, customer support, logistics, or office operations
Experience with QuickBooks, Tigerpaw, QuoteWerks, ADP, or similar business software applications

Responsibilities

Purchase materials from vendors and distributors
Obtain pricing, availability, and delivery information
Track orders and coordinate deliveries
Resolve order discrepancies and shipping issues
Process sales orders and create project records
Generate and distribute customer invoices
Maintain project documentation and supporting records
Support project managers with project setup, material tracking, scheduling coordination, and customer communication
Maintain customer, vendor, inventory, pricing, and project information within company software systems
Perform data entry and record maintenance throughout the day
Review records for accuracy and completeness
Maintain organized electronic records and supporting documentation
Answer incoming phone calls and assist customers and vendors
Coordinate shipment tracking and delivery confirmations
Process incoming mail, customer payments, and vendor invoices
Receive occasional material deliveries and assist with shipping as needed
Support daily office and operational needs
Assist with maintaining purchasing and pricing information
Help improve organization and accuracy within company software systems
Support operational reporting, software improvements, and special projects