Coordinator, Benefits

Panera Bread•Saint Louis, LA

2d•$53,419 - $64,103•Hybrid

About The Position

The Coordinator, Benefits is responsible for providing administrative and clerical support related to day-to-day administration, documentation, communication and compliance with the company’s benefit and Leave of Absence processes.

Requirements

At least two years of leave of absence administration experience required.
Working knowledge of federal and state laws & regulations related to the Human Resources profession and Absence Management. (DOL, HIPAA, PHI, FMLA, ADA/ADAAA, PWFA, etc.).
Ability to apply good judgment, define problems and identify resolutions.
Ability to balance, organize and prioritize multiple tasks while being flexible with daily workflows.
Detail oriented, with ability to handle sensitive and confidential information.
Experience in Workday operating system.
Proficient with Microsoft Excel, including data manipulation, summarization and formatting.
Skilled in various Microsoft Office products, including Excel, Word, Teams and Outlook.
Ability to deliver exceptional customer service, communicating in a clear, convincing, articulate and well-organized manner.

Nice To Haves

Bachelor’s degree from accredited college or technical school preferred.
AbsenceSoft software experience preferred.
Proactively seek professional growth opportunities.

Responsibilities

Daily processing of all aspects of leave of absence requests/returns for Panera team members, ensuring full compliance with applicable federal, state, and local regulations.
Utilize Workday operating system and AbsenceTracker software to maintain complete and accurate case files for team members on leave of absence.
Answer questions from team members, managers, HR Team Members and state agencies.
Facilitate return to work approval process, including clarification of any restrictions and if they can be accommodated.
Manage billing process for team members on leave of absence, including payroll reconciliation and coordination for any deduction changes needed.
Review of all claims, creating and issuing ongoing communication to team members, managers, and HR Managers as required throughout the life of the leave of absence.
Intermittent FMLA claim processing and tracking against FMLA entitlement.
Provide employment information to 3rd party disability vendor to support claims administration.
Monitor and coordinate with internal Worker’s Comp Team regarding leaves of absence due to a work-related injury/illness.
Complete and submit employer statement for State Disability applications timely and accurately; respond to State Disability application inquiries.
Receive and respond to incoming phone calls and emails from team members regarding their LOA.
Attend and contribute to meetings with team members, company departments and/or external vendors.
Ensure confidentiality and security of employee data.
Perform other related duties and special projects as assigned.