Benefits Coordinator

Castle Group•Plantation, FL

11d•Hybrid

About The Position

The Benefits Coordinator assists employees with benefits enrollment and questions and assists the Benefits and HRIS Manager with the administration of all benefits for the Castle Group. The Benefits Coordinator provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.

Requirements

1+ years of HR administrative experience.
Knowledge of employee benefits and applicable laws.
Strong customer service, communication, and interpersonal skills.
Bilingual language fluency in English and Spanish.
Effective written and verbal communication skills
Highly organized, people-oriented individual.
Able to work under tight deadlines and use time effectively based on key priorities.
Ability to present and communicate in front of large audiences.
Ability to maintain strict confidentiality
Proficient with Microsoft Office Suite, specifically Microsoft Excel.

Nice To Haves

Associate/ Bachelor’s degree in Business Administrator, Human Resources or related field a plus.
SHRM-CP or PHR and CEBS professional designations.
Knowledge of payroll processing and administration.
Experience working within Benefits Administration and HRIS platforms, preferably UltiPro

Responsibilities

Assist Benefits and HRIS Manager in administering various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
Conduct benefits orientations and explain benefits self-enrollment system.
Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
Resolve employee issues with insurance providers and other benefits administrators.
Consult with employees about eligibility and other issues.
Administer COBRA, FMLA and LOAs.
Assist manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.
Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.
Ensure distribution of required employee notices.
Complete monthly audits for benefits offered to prevent discrepancies.
Assist manager in completing benefits reporting requirements.
Reconcile and process benefit invoices thru Corporate A/P to ensure accuracy of data, including service from third party vendors.
Assist in coordination of worker’s compensation claims with appropriate documentation as needed.
Other duties as assigned.