Coordinator, AR Accounting

SoftchoiceToronto, ON
CA$44,000 - CA$55,000Hybrid

About The Position

We are seeking a detail-oriented and motivated AR Coordinator to join our finance team. This role plays a key part in ensuring accurate cash application, referral administration, and financial reporting while supporting strong controls and cross functional collaboration. The ideal candidate thrives in a fast paced environment, values accuracy, and enjoys solving complex reconciliation issues. This role is hybrid with the expectation of working in the Toronto office 2-4 times per month.

Requirements

  • 2+ years of experience in Accounts Receivable, Cash Applications, or a related finance function.
  • Experience working in a high volume, transaction based environment.
  • Strong attention to detail with excellent analytical and problem solving skills.
  • Strong Microsoft Excel skills (e.g., PivotTables, VLOOKUP, and data reconciliation) required.
  • Ability to manage multiple priorities in a deadline driven environment.
  • Postsecondary education in Accounting, Finance, or a related field, or equivalent practical experience.

Nice To Haves

  • Experience using SAP and Salesforce is an asset.
  • Experience supporting referral, rebate, or MDF programs, including MDF payment management and partner payout tracking is an asset.
  • Exposure to audit support or internal controls is an asset.
  • Experience with complex customer account structures is an asset.

Responsibilities

  • Process a high volume of customer payments across multiple receipt streams, including ACH, wire, EFT, EDI, lockbox, remote deposits, credit card, and non-trade receivable payments, ensuring accuracy and timeliness.
  • Record payment remittances, write-offs, and adjustments in accordance with established controls and procedures.
  • Investigate and resolve unapplied, misapplied, or unidentified cash while maintaining strong checks and balances.
  • Support reconciliation and resolution of customer accounts, including complex account hierarchies and contractual arrangements.
  • Administer referral fee payouts, ensuring referral fees are recognized through billing.
  • Administer MDF and Rebate payment processing, including validation of supporting documentation, coordination of internal approvals, accurate coding, and timely payout tracking/reconciliation.
  • Release prepaid block orders in line with internal approvals and policies.
  • Perform monthly subledger to General Ledger (GL) reconciliations to ensure accuracy and completeness.
  • Prepare month end, quarter end, and year end close reporting.
  • Assist with year end audit preparation, including supporting schedules and internal control documentation.
  • Process approved write-offs in compliance with accounting standards.
  • Manage and resolve daily Salesforce cases, ensuring timely responses to internal and external stakeholders.
  • Meet or exceed daily operational metrics and service level expectations.
  • Ensure compliance with AR accounting policies, procedures, and data quality standards.
  • Collaborate regularly with cross functional teams to resolve issues and improve processes.

Benefits

  • Medical and Dental Care
  • Employee & Family Assistance Program
  • RRSP/DPSP Retirement Savings Plan with Company Matching
  • Life and Disability Insurance
  • Vacation and Sick Leave
  • Holidays
  • Parental Leave
  • Volunteer Days
  • Bereavement Leave
  • Employee Discount Program
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