Coordinator, Advancement Operations

Lindenwood University • Saint Charles, MO

2d • Onsite

About The Position

The advancement operations coordinator serves as a foundational operational partner for the advancement division, supporting a variety of operational needs including financial reconciliation, gift administration, alumni and donor relations, and more. Beyond core operational workflows, this role actively collaborates on cross-functional initiatives, coordinating logistics and project support for strategic engagement, events, fundraising campaigns, and donor stewardship while ensuring timely reporting to stakeholders.

Requirements

• Bachelor’s degree
• Minimum of one year of related work experience, preferably in a university or non-profit organization—internship experience may also be considered
• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Exceptional organizational skills and meticulous attention to detail, with a strong commitment to data integrity, confidentiality, and compliance
• Excellent written and verbal communication skills, with a collaborative, customer-service-oriented approach to partnering with internal colleagues, leadership, and external donors
• Highly organized and motivated, with ability to multi-task and manage multiple competing priorities
• Ability to meet tight deadlines in a fast-paced environment.
• Strong professional integrity
• Ability to problem solve, use good judgment and think critically
• Basic research skills
• Ability to learn and apply institutional policies and procedures

Responsibilities

• Assists in departmental budgeting and reconciliation
• Coordinates all stages of gift processing, including gift agreement routing, gift processing and recording, fund and scholarship records creation, stewardship and engagement plan creation, and gift acknowledgment and receipting
• Updates constituent information in Raiser’s Edge NXT and keeps detailed records of donations and fund balances
• Assists Advancement leadership team in maintaining records and contact reports in Raiser’s Edge NXT
• Serves as the first point of contact for constituents reaching out to University Advancement
• Assists the events and engagement teams in scheduling and organizing meetings, travel, conferences, catering and departmental events
• Answers phones, reads and responds to advancement email, forwards messages and confirms appointments
• Runs and distributes a variety of reports, including gift reports
• Processes payroll deductions and recurring gifts, including oversight of annual acknowledgement letter mailing
• Coordinates logistics related to the annual giving and memorial gift programs, in collaboration with development colleagues
• Acts as a liaison with other departments and outside agencies
• Handles confidential and nonrecurring information and explains policies when necessary
• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Partners with development, stewardship, and engagement teams to coordinate logistical details, schedules, and workflows for signature events, donor engagement initiatives, centralized stewardship projects, and broader campaign activities
• Works independently and within a team on special nonrecurring and ongoing projects
• Supports tracking donor communications, including phone calls, thank you letters, pledge reminders, and donor impact report distribution in RENXT
• Tracks colleague participation in Raiser’s Edge NXT, Give Campus, ResearchPoint and other applicable database and software training paths

Benefits

• Employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only)
• Tuition discounts for doctoral programs (employee only)
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1)
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included
• Professional development opportunities through the Lindenwood Learning Academy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level