Coordinator, ACB Excel Program

Santa Fe College•Gainesville, FL

17h

About The Position

The ACB Excel Coordinator is responsible for the operational management of the ACB Excel program, including program development, implementation, assessment, and facilitation of the application process. The Coordinator works closely with participating families to help remove barriers and identify resources that support successful program completion. The role also collaborates with community and business partners to identify needs for additional ACB certificate programs and provides in-person support for classes, which may include sourcing food and training materials and supervising classes. The position requires a flexible schedule to occasionally work nights and weekends for community and business development activities and to support the ACB Excel program. The Coordinator also supervises, trains, and evaluates assigned staff; manages program resources and budget; maintains program records and operating procedures; and provides service to the college through events, committees, and other activities. The role must follow college rules and applicable laws and protect the privacy, security, and confidentiality of records and sensitive information. The application deadline is 11:59 p.m. EST on November 13, 2026. Compensation is $51,529 annually. A criminal background check will be conducted.

Requirements

Bachelor’s degree and two years of relevant work experience that includes database creation and/or management, or a combination of education and/or experience totaling six years.
Excellent communication and presentation skills, including the ability to deliver instructions effectively in individual and group settings.
Excellent computer skills, including Microsoft Suite, Zoom, and Teams.
Ability to work successfully in a multicultural environment.
Adaptability and flexibility in a rapid-growth environment.
Analytical aptitude and problem-solving ability, including collecting and interpreting data, evaluating issues, drawing conclusions, developing recommendations, and assessing outcomes.
Professional, diplomatic, empathetic, and tactful communication skills.
Sound critical thinking and judgment.
Customer-service ability, including responding courteously to students and faculty and assisting students with limited computer skills.
Accuracy and attention to detail.
Integrity, professionalism, civility, and a high degree of ethics.
Leadership ability, including selecting, training, developing, coaching, mentoring, and retaining a motivated workforce.
Ability to organize, prioritize, and perform multiple tasks simultaneously.
Organization and time-management skills.
Ability to identify problems, determine causes, develop solutions, and implement resolutions.
Ability to build relationships, provide interactive service, and address others’ needs.
Ability to set and exceed established targets.
Proficiency with Microsoft Office and/or relevant position software.
Ability to work collaboratively with people at all organizational levels and external partners.

Nice To Haves

Prior experience in academic advisement, student development, curriculum development, and/or project development.

Responsibilities

Identify needs and opportunities for new programs by engaging with the local business community and industry partners.
Plan and create new certification programs.
Market ACB Excel internally and externally and distribute relevant information and application materials.
Coordinate student applications and assist with selecting students and families for program classes.
Support program participants with sensitivity.
Provide in-person class supervision and assist with tasks such as ordering dinner, taking attendance, supporting guest speakers, and assisting staff.
Oversee and assist with recordkeeping and compliant tracking for program planning and evaluation.
Partner with local businesses and industry partners to help employ participants after program completion.
Allocate resources toward project objectives and administer the ACB Excel budget.
Supervise, train, and evaluate assigned staff; identify strengths and provide professional development aligned with individual goals and the program’s mission.
Maintain operating procedures and provide guidance on position-specific knowledge, collegewide ERP use, related system processes, and established departmental procedures as needed.
Participate in college events, committees, and other activities.
Comply with college rules, procedures, guidelines, and applicable laws and regulations, including those concerning records, FERPA, and confidentiality.
Protect the privacy, security, and confidentiality of records and sensitive information.
Provide courteous, informed, accessible, and professional service.
Perform other duties as assigned.