BRCO Community Health - Coordinator 1

University of New Orleans•New Orleans, LA

1d•$37,000 - $47,000•Hybrid

About The Position

Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO). This role involves meeting clients in regional PHUs or other community locations to conduct needs assessments and help them set goals. The Coordinator will make regular follow-up calls and in-person visits, motivating clients to meet their identified goals. They will also assist clients with social issues such as homelessness, hunger, and employment, and help them make follow-up appointments and complete applications for Medical Assistance and SNAP. Additionally, the role requires collaboration with team members to create and maintain a directory of community resources, attendance at community engagement events, detailed documentation of client encounters, preparation of reports, and participation in scheduled meetings. Other tasks may be assigned.

Requirements

Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.
Excellent analytical and critical thinking skills; effective organizational and time management skills.
Great attention to detail and follow up.
Ability to manage projects, assignments, and competing priorities.
Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

Nice To Haves

Advanced degree.
Minimum 1 year professional experience within the healthcare, social services or community organization fields.
Minimum 1 year professional experience working with community programs and resources.
Minimum 1 year professional experience working within the parishes, communities, and areas where position is located.
Relevant industry certifications.

Responsibilities

Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO).
Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals.
Makes regular follow-up calls and in-person visits with clients.
Motivates clients to meet their identified goals.
Helps clients with social issues like homelessness, hunger and employment.
Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region.
Attends community engagement events in parishes within region.
Documents each client encounter in detail.
Prepares reports and documents as needed or requested by program supervisors.
Attends scheduled program and regional meetings.
Other tasks as assigned.