Community Health Coordinator

Appalachian Agency For Senior Citizens Inc•Bluefield, WV

5h•Hybrid

About The Position

Provides person-centered counseling services to Veterans enrolled in the Veterans Directed Care program and supports the care coordination department with other clients as needed. VDC is a program that serves eligible veterans of any age who are at risk of nursing home placement. The Community Health Coordinator is responsible for educating Veterans on the Veteran-Directed Care (VDC) program. As an Advocate and coach, the Community Health Coordinator works with the Veteran to identify their needs and develop a Spending Plan to meet those needs. He or she works with the Veteran to assess, identify, coordinate and monitor supports and services on an ongoing basis. The Community Health Coordinator supports the Veteran in the creation and management of their individualized Spending Plan. The Community Health Coordinator monitors all VDC spending along with the Veteran, the Financial Management Service (FMS) provider and the VAMC.

Requirements

Has knowledge of HIPAA regulations and general Medicaid & Medicare eligibility criteria.
Has knowledge of Computers and Microsoft Office programs (e.g., word processing, spreadsheet, PowerPoint, e-mail).
Has knowledge of Appalachian Agency for Senior Citizens policies and procedures.
Ability to work independently to accomplish goals and advocate for clients, families, community partners.
Bachelor’s degree in social work, human services or medical field or equivalent experience preferred.
3 or more years of experience working with seniors, disabled adults, human services or general case management field is preferred.
A criminal History background check is required.
Must possess a valid driver's license and proof of current PPD test.

Responsibilities

Home visits (50% including travel time): This includes initial assessments, development of a spending plan, assisting the Veteran with the process of becoming an employer, facilitating new hire appointments, conducting monthly, quarterly, semi-annual, and annual required contacts and reassessments as needed. Provide training and remediation as necessary related to employer responsibilities. Suggested maximum case load 50 veterans per Community Health Coordinator.
Office work (50%): Follow up on referrals and service implementations for clients. Maintains, updates, and monitors clients' confidential information, services and file notes in database program as required. Performs fiscal duties as required under Veterans Directed Care program. Maintains accurate records of expenditures, schedules & generates monthly reports as required; responsible for satellite office administration as assigned.
Provide liaison services between agency programs and potential clients
Performs data entry in agency client tracking program
Maintain strict confidentiality concerning all information pertaining to clients and program operations
Performs other agency-related services as warranted
Demonstrate and maintain good work ethics
Stays current in the knowledge of the profession, community resources and funding opportunities available to seniors and disabled adults. Utilizes knowledge in advocacy of-client needs.
Maintains travel schedule and related expense reports. Organizes and prioritizes schedule and duties independently.
Maintain ongoing relationships with other professionals, medical providers, and contractors on behalf of Agency.
Work in and away from the office, including community events as assigned.