Coordinated Family Support (CFS) Specialist

Thrive Support Services, Inc.•Martinez, CA

27d•$22 - $27

About The Position

The Coordinated Family Support (CFS) Specialist provides comprehensive case management to a small caseload and support services to adults with intellectual and developmental disabilities who choose to remain in their family homes. The role coordinates access to resources, facilitates service delivery, and supports long-term planning to promote stability and independence. The specialist works with families, service providers, and community agencies to provide individualized, culturally responsive support across Contra Costa County and potentially Alameda County. The position is based in Martinez, California, with work across the listed counties. Hours are 9:00 a.m. to 5:00 p.m. and are described as semi-flexible. Pay is $22.00 to $27.00 per hour, based on experience. A $600 hiring bonus is offered: $200 after the first full week working with clients and $400 after completing 90 days.

Requirements

A 2–4-year degree, preferably in human services; or general studies with at least one year of experience in developmental disabilities or a related field; or a reasonable combination of the education and experience requirements.
Valid California driver's license.
Clean driving record; DMV printout required.
Current vehicle registration and access to a vehicle in good running condition during work hours.
Valid auto insurance with $100,000–$300,000 bodily injury liability insurance.
Ability to pass DOJ fingerprinting and a criminal background check.
Ability to obtain CPR/First Aid certification.
Ability and willingness to perform essential functions, including answering phones and computer-based tasks.
Ability to work collaboratively with consumers and co-workers, work independently, and manage multiple priorities.
Strong verbal and written communication skills.
Tuberculosis clearance screening.
Ability to provide documents required for I-9 employment eligibility.
Understanding of developmental disabilities, mental health, and adult protective services.
Strong organizational, record-keeping, and analytical skills.
Proficiency in conflict resolution and community navigation.
Effective interpersonal and team communication.

Nice To Haves

Experience in roles such as case manager, IHSS provider, caregiver, home health aide, personal attendant, direct support professional, paraprofessional, or behavioral therapist, or other experience supporting people with developmental disabilities.

Responsibilities

Identify and coordinate supports for individuals with intellectual and developmental disabilities so they can remain in the family home.
Conduct intake, assessment, and service planning.
Assist individuals and families with navigating public services, including Medi-Cal, IHSS, and Social Security.
Facilitate education related to diagnoses and support needs.
Coordinate the consistency and quality of services provided by support professionals.
Assist with appointment scheduling and coordination.
Identify transportation and backup services as needed.
Support long-term planning, including planning for individuals with aging caregivers.
Deliver training that promotes independence and inclusion.
Ensure services are culturally and linguistically appropriate.
Prepare and submit quarterly service progress reports.
Report special incidents and suspected abuse as required; report abuse within 24 hours and notify supervisors of significant client changes.
Perform general administrative tasks as assigned.
Maintain professional conduct and follow applicable policies, procedures, and laws.
Communicate effectively and support team efforts.

Benefits

$600 hiring bonus, paid as $200 after the first full week working with clients and $400 after completion of 90 days.
Health insurance.
Dental coverage.
Vision coverage.
Costco membership.
Flexible spending account.
Mileage reimbursement.
Employee assistance program.
Employer matching 401(k).
Full benefits package valued up to $12,000; benefits may vary by job level.