Coordinated Family Support (CFS) Specialist

Thrive Support Services • Martinez, CA

25d • Onsite

About The Position

The Coordinated Family Support (CFS) Specialist provides comprehensive case management to a small caseload of adults with intellectual and developmental disabilities who choose to remain in the family home. The role coordinates access to resources, facilitates service delivery, and supports long-term planning to promote stability and independence. The Specialist works with families, service providers, and community agencies to provide individualized, culturally responsive support across Contra Costa County and potentially Alameda County. The role is based in Martinez, California, and the stated hours are 9:00 a.m. to 5:00 p.m., semi-flexible.

Requirements

• A two- to four-year degree, preferably in human services; or general studies with at least one year of experience in developmental disabilities or a related field; or a reasonable combination of education and experience.
• Valid California driver's license and clean driving record; a DMV printout is required.
• Current vehicle registration and use of a vehicle in good running condition during work hours.
• Valid auto insurance with $100,000–$300,000 bodily injury liability insurance.
• Ability to pass DOJ fingerprinting and a criminal background check.
• Ability to obtain CPR/First Aid certification.
• Ability and willingness to perform essential functions, including answering phones and completing computer-based tasks.
• Ability to work collaboratively with consumers and coworkers, work independently, and handle multiple priorities.
• Strong verbal and written communication skills.
• Tuberculosis clearance screen.
• Ability to provide documents required for I-9 employment eligibility.
• Understanding of developmental disabilities, mental health, and adult protective services.
• Strong organizational, record-keeping, and analytical skills.
• Proficiency in conflict resolution and community navigation.
• Effective interpersonal and team communication.

Responsibilities

• Identify and coordinate supports for individuals with intellectual and developmental disabilities to remain in the family home.
• Conduct intake, assessment, and service planning.
• Assist individuals and families with navigating public services, including Medi-Cal, IHSS, and Social Security.
• Facilitate education related to diagnoses and support needs.
• Coordinate consistency and quality of services from support professionals.
• Assist with appointment scheduling and coordination.
• Identify transportation and backup services as needed.
• Support long-term planning, including planning for individuals with aging caregivers.
• Deliver training that promotes independence and inclusion.
• Ensure services are culturally and linguistically appropriate.
• Prepare and submit quarterly service progress reports.
• Report special incidents and suspected abuse as required; report abuse within 24 hours and notify supervisors of significant client changes.
• Perform general administrative tasks as assigned.
• Maintain professional conduct, follow applicable policies, procedures, and laws, communicate effectively, and support team efforts.

Benefits

• $600 hiring bonus, paid as $200 after the first full week working with clients and $400 after completion of 90 days.
• Health insurance.
• Dental and vision coverage.
• Costco membership.
• Flexible Spending Account.
• Mileage reimbursement.
• Employee assistance program.
• Employer-matching 401(k).
• Full benefits package valued at up to $12,000; benefits may vary based on job level.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree