Coordinated Care Case Manager
About The Position
The Coordinated Care Case Manager joins the Adult Services team and provides comprehensive, individualized case management across multiple agency programs, including CalWORKs, High Fidelity Wraparound (HFW), Full-Service Partnership (FSP), Transitional Age Youth (TAY), and other programs as assigned. The role requires flexibility and adaptability to work across programs and client populations according to agency and program needs. The position supports clients and families in developing stability, independence, and essential life skills; navigating social service systems; and accessing educational, vocational, and community resources. The Case Manager coordinates with treatment teams, participates in planning and multidisciplinary meetings, and maintains documentation in accordance with agency and DMH guidelines. The position is full-time, 40 hours per week, fully onsite, and requires additional hours. Starting pay is $24 to $25 per hour, commensurate with experience.
Requirements
- Fluent Spanish speaker; bilingual in Spanish.
- Bachelor’s degree in social work, psychology, or another relevant field.
- At least 2 years of relevant work experience.
- High school diploma or GED required.
- Ability to function as part of a multidisciplinary team.
- Sensitivity to issues confronting CalWORKs clients.
- Good judgment, ability to prioritize and plan work, and effective time management.
- Self-starter able to work independently.
- Ability to complete projects and reports in a timely manner.
- Ability to maintain confidentiality and demonstrate good interpersonal skills.
- Ability to interact with others courteously and respectfully.
- Good attendance record and punctuality for work, meetings, and appointments.
- Enthusiastic commitment to the department’s well-being and the objectives of the Center.
- Continuously maintain a clean driving record to remain insurable under the Center’s automobile insurance policy.
Nice To Haves
- Familiarity with client-driven, strength-based services.
Responsibilities
- Maintain an active caseload across agency programs, including CalWORKs, HFW, FSP, TAY, and other programs as assigned.
- Develop, implement, and monitor individualized case management plans addressing client needs, strengths, and goals and aligning with program requirements and treatment.
- Coordinate case management services with therapists, psychiatrists, and other treatment team members to support continuity of care.
- Assist clients in developing and practicing coping, organizational, communication, problem-solving, and stress management skills.
- Help clients navigate social service systems and attend community appointments as needed.
- Connect clients to educational, vocational, and community resources, including college and job training programs.
- Facilitate career exploration, job readiness activities, and internet-based job searches.
- Participate in treatment and transition planning, Child and Family Team meetings, vocational planning, and other required multidisciplinary meetings.
- Maintain accurate documentation in accordance with agency and DMH guidelines while meeting productivity standards.
- Attend team meetings, supervision, and required agency trainings.
Benefits
- Educational assistance reimbursement.
- Training and learning opportunities focused on clinical services.
- Supportive, friendly work environment.
- Flexible time-off policies.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Identity theft protection.
- Tickets at Work discount services.
- Pet insurance.
- Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
