Coordinated Care Case Manager
About The Position
Child and Family Guidance Center (CFGC) is a community mental health and social services provider serving children and families in the San Fernando and Antelope Valleys. The Coordinated Care Case Manager joins the Adult Services team and provides comprehensive, individualized case management across multiple agency programs, including CalWORKs, High Fidelity Wraparound (HFW), Full-Service Partnership (FSP), and other programs as assigned. The role requires flexibility to work across programs and client populations according to agency and client needs. The position supports clients and families in developing individualized service plans, building life skills and independence, navigating social service systems, and accessing educational, vocational, and community resources. The Case Manager coordinates with treatment teams and participates in multidisciplinary planning and meetings. The role is full-time, 40 hours per week, fully onsite, and requires additional hours as needed.
Requirements
- Fluent Spanish speaker; must be bilingual.
- Bachelor’s degree in social work, psychology, or another relevant field.
- A minimum of 2+ years of relevant work experience.
- High school diploma or GED required.
- Ability to function as part of a multidisciplinary team.
- Sensitivity to issues confronting CalWORKs clients.
- Good judgment relevant to the position.
- Ability to prioritize and plan work activities and use time effectively.
- Ability to work independently and take initiative.
- Ability to complete projects and reports in a timely fashion.
- Ability to maintain confidentiality.
- Good interpersonal skills and ability to interact courteously and respectfully with others.
- Good attendance and punctuality, including arriving on time to work, meetings, and appointments.
- Commitment to the well-being of the department and the objectives of the Center.
- Must continuously maintain a clean driving record to remain insurable under the Center’s automobile insurance policy.
Nice To Haves
- Familiarity with principles of client-driven, strength-based services.
Responsibilities
- Maintain an active caseload across agency programs, including CalWORKs, HFW, FSP, TAY, and other programs as assigned.
- Develop, implement, and monitor individualized case management plans based on clients’ needs, strengths, and goals and aligned with program requirements and treatment.
- Coordinate case management services with therapists, psychiatrists, and other treatment team members to support continuity of care.
- Assist clients in developing and practicing coping, organizational, communication, problem-solving, and stress management skills.
- Help clients navigate social service systems and attend community appointments as needed.
- Connect clients to educational, vocational, and community resources, including college and job training programs.
- Facilitate career exploration, job readiness activities, and internet-based job searches.
- Participate in treatment planning, transition planning, Child and Family Team meetings, vocational planning, and other required multidisciplinary meetings.
- Maintain accurate documentation according to agency and DMH guidelines and meet productivity standards.
- Attend team meetings, supervision, and required agency trainings.
Benefits
- Educational assistance reimbursement.
- Training and learning opportunities with a focus on clinical services.
- Supportive, friendly work environment.
- Flexible time-off policies and work-life balance.
- Medical, dental, vision, and life insurance.
- Identity theft protection.
- Tickets at Work discount services.
- Pet insurance policies.
- Potential eligibility for the Public Service Loan Forgiveness program.
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What This Job Offers
Job Type
Full-time
