Cook

Meeker Memorial Hospital & Clinics•Litchfield, MN

15d•$18 - $23•Onsite

About The Position

Prepares and cooks meals and snacks for patients and cafeteria customers, and provides catering when necessary. The position includes meal preparation, baking, dishwashing, meal service, kitchen cleaning, recordkeeping, and customer-facing duties. The schedule is a standard 8.5-hour shift set by the department and includes rotating weekends and holidays. Regular and reliable attendance is required.

Requirements

Up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to read and adjust recipes, work independently, and read thermometers.
Ability to communicate and work effectively with patients, families, customers, and others, incorporating AIDET into customer service and professional practice.
Knowledge of the employee’s role in protecting patient information under HIPAA.
Ability to provide population-specific care or assistance and respond quickly and decisively to emergencies, including shelter-in-place and disaster response protocols.
Ability to read, interpret, and act on documents; write routine reports and correspondence; and communicate clearly in writing and verbally to different audiences.
Strong customer service, communication, and attention to detail.
Ability to apply logical problem-solving and decision-making in routine and occasionally complex situations and support clinical teams by anticipating needs and responding tactfully and efficiently to urgent requests.
Ability to perform basic mathematical calculations, including with whole numbers, fractions, and decimals.
Attend a sanitation and food safety course; ServSafe certification is required.
Proficiency in Microsoft Office Suite, secure messaging and collaboration tools, Paycom HRIS, and related software such as Epic EMR.
Ability to perform the stated physical demands and meet performance and attendance standards.

Nice To Haves

Previous customer service experience in a hospital or clinic setting.
Understanding of medical terminology.

Responsibilities

Prepare patient meals according to the menu.
Prepare meals for cafeteria customers according to the menu.
Bake desserts and cookies.
Wash and put away dishes.
Serve meals on the tray line and in the cafeteria.
Maintain production records and freezer and refrigerator temperature records.
Complete assigned cleaning and weekend duties.
Operate the cash register.
Answer the telephone.
Clean work areas, tables, cabinets, and ovens, and sweep the floor.
Maintain regular and reliable attendance.
Follow patient confidentiality, safety, sanitation, and regulatory requirements; attend required training and meetings.