Cook II, Selu (Full-Time; Varied)

Harrah's Cherokee Casino Resort•Cherokee, NC
•Onsite

About The Position

The Cook II prepares high-quality food items in a timely and consistent manner by following established recipes, production standards, and sanitation guidelines. The role works across multiple kitchen stations, including grilling, frying, and guest-facing service, and ensures proper cooking methods, food presentation, and portion control. The Cook II supports efficient kitchen operations by keeping work areas clean and organized, monitoring stock levels, assisting with special orders, and preparing for high-volume periods. The position follows regulatory, departmental, and company policies and contributes to a positive team environment while delivering excellent service to guests and fellow associates. The role is expected to demonstrate the organization’s mission, values, ethics, and service culture; follow procedures, quality standards, safety guidelines, and regulatory requirements; use resources responsibly; meet productivity, accuracy, and service expectations; assist guests and colleagues courteously; and contribute to a respectful, collaborative work environment. The position reports to the Sous Chef.

Requirements

  • Must be at least 18 years old.
  • Ninety days of Cook I experience or one year of cooking experience outside a casino is required.
  • Strong guest service, communication, decision-making, and teamwork skills; ability to multitask, prioritize, adapt, learn, and follow direction.
  • Professional appearance and high personal hygiene standards.
  • Proficiency with Microsoft applications, including Excel.
  • Detail-oriented, with a strong work ethic and desire for continued growth.
  • Able to communicate clearly in English and follow instructions accurately.
  • Able to work effectively in fast-paced, high-pressure environments.
  • Able to remain mobile throughout the casino, stand for extended periods, and perform frequent physical movements.
  • Able to lift up to 50 pounds and push or pull up to 300 pounds in a cart.
  • Able to tolerate extreme heat or cold temperatures and varying noise, lighting, crowds, and air quality, including secondhand smoke.
  • Able to use knives, other handheld instruments, and food preparation equipment with sufficient dexterity, and respond to visual and auditory cues.
  • Flexible to work evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Prepare food according to established recipes, production standards, and sanitation guidelines.
  • Work across kitchen stations, including grilling, frying, and guest-facing service.
  • Ensure appropriate cooking methods, food presentation, and portion control.
  • Maintain clean and organized work areas.
  • Monitor stock levels, follow inventory procedures, minimize waste, and maintain proper documentation.
  • Assist with special orders and prepare for high-volume periods.
  • Follow departmental procedures, task assignments, workflow priorities, safety guidelines, and regulatory requirements.
  • Report concerns and communicate basic issues or inefficiencies to supervisors.
  • Provide friendly, professional, responsive service to guests, team members, and internal partners; escalate concerns when needed.
  • Help maintain a clean, organized, welcoming environment.
  • Participate in training and skill-building activities and support process improvements when requested.
  • Contribute to a respectful and collaborative team environment through teamwork and communication.
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