Convention Services/Exhibit Coordinator

Marriott•Orlando, FL

About The Position

The Convention Services/Exhibit Coordinator meets with group coordinators or hosts before functions, makes introductions, and confirms that arrangements are agreeable. The coordinator reviews banquet event orders to gather guest information and determine appropriate setups, timelines, specific guest needs, buffets, and action stations. They respond to special banquet-event requests and follow up to ensure the arrangements are fulfilled. The role also requires following company and safety policies, maintaining a clean and professional appearance, protecting confidential information and company assets, and providing attentive guest service. The coordinator communicates professionally, builds positive working relationships, supports team goals, and maintains quality standards. The position includes physical activities such as standing, sitting, or walking for extended periods; handling objects weighing up to 25 pounds without assistance; navigating confined, elevated, uneven, or slippery areas and stairs or ramps; and bending, twisting, reaching, pulling, and stooping. Other reasonable duties may be assigned by supervisors.

Requirements

At least 1 year of related work experience.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, as well as up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Meet group coordinators or hosts before functions, make introductions, and ensure arrangements are agreeable.
Read and analyze banquet event orders to gather guest information and determine setup, timeline, guest needs, buffets, and action stations.
Respond to special banquet event arrangements and follow up to ensure compliance.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests, anticipate and address service needs, and thank guests with genuine appreciation.
Communicate clearly and professionally, including answering telephones using appropriate etiquette.
Develop positive working relationships and support the team in reaching common goals.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.