Convention Sales Coordinator

Denver Metro Convention & Visitors Bureau•Denver, CO

5d•Onsite

About The Position

The Convention Sales Coordinator reports to the Director of Convention Sales. The Convention Sales Coordinator’s primary responsibility is to provide administrative support to assigned department staff in a variety of capacities. The capacities include, but are not limited to, preparation of various written communications, sales bid books, distribution of sales leads as needed, mail handling, events/meeting planning, telephone coverage, reporting, research, database management, and assisting with completion of specially assigned projects.

Requirements

Proficient technology application skills: Advanced Microsoft Office or Google Suite (word processing, spreadsheet, and presentation), email and general digital skills.
Excellent command of the English language, oral and written.
Effective interpersonal skills, maturity, good judgment, and capability of communicating in a professional manner with a diverse range of individuals.
Efficient and proven organizational skills; ability to prioritize and manage multiple projects/responsibilities simultaneously while meeting stringent deadlines in a fast-paced environment; detail oriented.
Resourceful problem-solving and follow-up skills.
Proactive; solid analytical skills; detail oriented.
Reliable, dependable, flexible, and responsive; must be available to work overtime or outside normal business hours as required.
A Bachelor’s degree in Hospitality, Business Administration and /or Marketing, and/or other relevant field of study is required.
A minimum of one (1) year of experience in an administrative support role; hospitality experience is a plus.

Nice To Haves

hospitality experience is a plus.

Responsibilities

Support Visit Denver’s vision, mission , and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to community, accountability , and ownership.
Support Visit Denver’s efforts related to Diversity, Equity , and Inclusion (DEI).
Accurately and efficiently prepare general correspondence, charts, tables, graphs, presentations, bid books, sales packets, etc.
Proofreads copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
Collect sales leads/bid sheets, hotel bid responses, hotel block bid responses, etc. in a timely and professional manner.
Administer and maintain department-related databases, project plans, and spreadsheets to track information and handle projects.
Coordinate client site tours and itineraries.
Track in-kind components of site tours.
Respond to requests for information and follow up in a timely manner.
Filter all routine and non-routine questions, email, visitors, and phone calls.
Act as a liaison with other departments and external parties, including high-level staff, members, hotels, and current and potential clients.
Coordinate all aspects of mailings including but not limited to material orders, preparation of mailing labels, stuffing envelopes, etc.
Ensure customer information requests are filled in a timely manner.
Prepare and distribute various weekly, monthly, quarterly, and annual internal and external reports within established deadlines as directed.
Monitor inventory of sales-related publications and/or amenities; coordinate re-orders and deliveries.
Coordinate aspects associated with weekly, monthly, quarterly, and annual activities/events/tradeshows for assigned staff and guests.
Create, maintain, and distribute various weekly, monthly, quarterly, and annual calendars for assigned staff as directed.
Prepare and process expense reports, invoices, and check requests for assigned staff in a timely and accurate manner.
Conduct various research projects as directed.
Organize, maintain, and archive various departmental records.