Convention Services Coordinator
About The Position
The Convention Services Coordinator keeps group meetings, conferences, and celebrations running smoothly from "sounds great" to "nailed it." You’ll support the Convention Services Manager by turning details into clear plans that every department can follow. Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations. Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.
Requirements
- Strong knowledge of hotel departments and event flow
- Proficiency with event software and Microsoft Office (Word, Excel, Outlook)
- Excellent organization, multitasking, communication, and guest service
- Flexible schedule (evenings/weekends/holidays)
- Able to lift/move up to 50 lbs
Responsibilities
- Coordinate logistics for meetings, banquets, and social events
- Prepare and send Banquet Event Orders (BEOs), group resumes, and event paperwork
- Serve as a client contact for assigned groups and communicate updates across hotel teams
- Assist with site tours, pre-convention meetings, on-site monitoring, and post-event follow-up
- Track changes, billing details, and maintain accurate records in Delphi/Ungerboeck (or similar)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
