Convention Services Manager
About The Position
The Convention Services Manager is responsible for ensuring that all client’s needs are met for banquets. This includes fulfilling requests, answering questions, and working with other departments to ensure 100% satisfaction. The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below. Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives. The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.
Requirements
- High School diploma or equivalent required
- Must be reliable, detail and service oriented, responsible, and work as part of a team
- Ability to serve others and solve problems quickly
- Must have excellent computer and communication skills
- Ability to follow directions and ask for help when necessary
- Ability to remain on feet standing or walking for long periods of time serving guests
- Ability to lift and move tables, chairs and heavy trays up to 20 pounds
Nice To Haves
- Prior Food and Beverage or Banquets experience preferred
Responsibilities
- Provide groups with exceptional service assisting with and anticipating all needs
- Ensure meeting rooms are properly set up prior to each event
- Check that the food set out for the banquet reflects the BEO accurately
- Communicate with guests and act as liaison between guests and other departments to ensure guest satisfaction
- Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
