Convention Center Support Technician

Boldyn Networks•Las Vegas, NV
•Onsite

About The Position

The Convention Center Support Technician is based in Boldyn Networks’ Las Vegas office and manages on-site, day-of-convention connectivity for a major client and its conference spaces. As part of the Operations Organization, the technician provides technical support, handles setup and breakdown, maintains equipment and systems, and manages technical inventory. The role involves supporting event organizers and attendees to keep them connected and ensure a positive conference experience.

Requirements

  • Previous experience in a similar role, preferably in a convention center or event venue.
  • Proficiency with modern audio-visual equipment.
  • Strong problem-solving skills.
  • Excellent customer service abilities and experience.
  • Basic Cisco connectivity experience.
  • Excellent verbal and written communication skills.

Nice To Haves

  • CCNA certification is preferred.

Responsibilities

  • Perform routine maintenance and troubleshoot technical equipment and systems.
  • Interact with event organizers and attendees to address technical issues and ensure a positive experience.
  • Ensure setups comply with safety regulations and standards.
  • Track equipment inventory and report damage or loss.
  • Provide technical support and assist with setup and breakdown for conference spaces.

Benefits

  • Annual bonus
  • Learning and development opportunities
  • Competitive benefit packages
  • Paid parental leave
  • Vacation starting at 15 days, increasing with length of service
  • 10 days of paid sick leave
  • 4 paid days off each year to volunteer
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