Convenience Store Team Member

Fleet Farm Careers•Cedar Falls, IA
•Onsite

About The Position

At Fleet Farm, providing the best customer service is a priority. The Convenience Store Team Member provides a sincere, courteous, and friendly customer experience. The role is responsible for selling fuel and store merchandise, processing point-of-sale transactions, and assisting with the overall operations of the Convenience Store.

Requirements

  • High school diploma or GED preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Ability to lift up to 50 lbs.
  • Knowledge of basic cash-handling procedures, including simple math.
  • Excellent verbal and written communication skills.
  • Ability to work in a variety of temperatures, including cooler, freezer, and outdoor temperatures.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Provide customers with a quick and efficient checkout experience and accurately operate transactions.
  • Process and handle monetary transactions, including cash, checks, gift cards, and credit/debit cards.
  • Follow applicable city, county, and state regulations and procedures for transactions involving tobacco products, lottery tickets, and alcohol.
  • Follow safe food-handling requirements.
  • Maintain gas mart operations, including fuel pumps, fuel islands, fuel operating consoles, fuel tanker drops, and related documentation.
  • Follow emergency-response protocols for spills and hazardous-material handling.
  • Keep sidewalks maintained and clear of trip and slip hazards.
  • Answer customer questions accurately about merchandise location, price, and use based on product specifications.
  • Maintain adequate merchandise stock levels and restock as needed.
  • Open and close the store and maintain overall facility security.
  • Complete convenience-store cleaning, including sweeping and mopping floors, cleaning restrooms, and sanitizing food-preparation areas.
  • Set up displays according to company directives.
  • Promote Fleet Farm's customer loyalty program, credit card, and other company initiatives positively.
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