Convenience Store Team Member

Fleet Farm Careers•Plymouth, WI

About The Position

At Fleet Farm, customer service is a priority. The Convenience Store Team Member provides customers with a sincere, courteous, and friendly experience. This role sells fuel and store merchandise, processes point-of-sale transactions, and assists with overall convenience store operations. Duties include operating and maintaining fuel-related facilities, following applicable regulations and safety procedures, stocking merchandise, maintaining the store and its surroundings, and supporting store security and opening and closing activities.

Requirements

  • High school diploma or GED preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Ability to lift up to 50 pounds.
  • Knowledge of basic cash-handling procedures, including simple math.
  • Excellent verbal and written communication skills.
  • Ability to work in a variety of temperatures, including cooler, freezer, and outdoor temperatures.

Responsibilities

  • Provide customers with a quick and efficient checkout experience and accurately process transactions.
  • Handle monetary transactions, including cash, checks, gift cards, and credit or debit cards.
  • Follow city, county, and state regulations and procedures for transactions involving tobacco products, lottery tickets, and alcohol.
  • Follow safe food-handling requirements.
  • Maintain fuel pumps, fuel islands, operating consoles, and fuel tanker drops, and process related documentation.
  • Follow emergency-response protocols for spills and hazardous-material handling.
  • Keep sidewalks maintained and clear of trip and slip hazards.
  • Accurately answer customer questions about merchandise location, price, and use based on product specifications.
  • Maintain adequate merchandise stock levels and restock as needed.
  • Open and close the store and maintain overall facility security.
  • Complete convenience store cleaning, including sweeping and mopping floors, cleaning restrooms, and sanitizing food-preparation areas.
  • Set up displays according to company directives.
  • Promote Fleet Farm’s customer loyalty program, credit card, and other company initiatives positively.
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