Convenience Store Team Lead

Fleet Farm Careers•Carver, MN

About The Position

The Convenience Store Team Lead leads a team responsible for providing an exceptional customer experience through fuel and merchandise sales, point-of-sale transactions, and the overall operation of the Convenience Store. The role includes developing and supervising Team Members, maintaining store and fuel operations, ensuring compliance with applicable regulations and safety procedures, and supporting company initiatives.

Requirements

  • High school diploma or GED preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Ability to lift up to 50 lbs.
  • Proven ability to lead, coach, and build relationships in a fast-paced environment.
  • Ability to direct and motivate a diverse population of full-time and part-time Team Members.
  • Ability to work in a variety of temperatures, including cooler, freezer, and external/outdoor temperatures.

Nice To Haves

  • Two years of retail management or supervisory experience preferred.
  • High school diploma or GED preferred.

Responsibilities

  • Train, coach, mentor, develop, and supervise Convenience Store Team Members.
  • Provide customers with quick, efficient checkout and accurately operate point-of-sale transactions.
  • Follow city, county, and state regulations and procedures for transactions involving tobacco products, lottery tickets, and alcohol.
  • Ensure safe food handling requirements are followed.
  • Oversee gas mart operations, including maintenance of fuel pumps, fuel islands, fuel operating consoles, and fuel tanker drops, and process related documentation.
  • Ensure Team Members understand and follow emergency response protocols for spills and hazardous material handling.
  • Answer customer questions about merchandise location, price, and use based on product specifications.
  • Maintain adequate merchandise stock levels and restock as needed.
  • Open and close the store and oversee facility security.
  • Ensure displays are set up according to Company directives.
  • Promote the Fleet Farm customer loyalty program, credit card, and other company initiatives.
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