About The Position

MSS Solutions, LLC is hiring a Controls BAS System Specialist to diagnose, repair, install, program, test, and maintain building automation and direct digital control (DDC) systems at customer locations. The role includes device testing, program downloads, equipment start-up and operations, preventive maintenance, system modifications, and repairs. The specialist handles routine and escalated customer issues, consults with customers during site assessments, and identifies potential retrofit, upgrade, and improvement opportunities. The position also involves independently managing small projects, documenting work and labor, tracking parts and materials, and maintaining customer satisfaction. The specialist is expected to maintain technical proficiency through company training and self-study and comply with company safety policies. The role serves commercial, industrial, and institutional customers. It requires frequent customer communication and the ability to interpret control drawings, plans, and sequences of operation. The position has very heavy physical demands and involves work in varied and potentially hazardous environments, including exposure to weather, extreme temperatures, noise, electrical shock, chemicals, moisture, vibration, moving mechanical parts, and elevated work areas. MSS describes its culture as respectful, collaborative, and empowering and offers competitive compensation and benefits, including relocation assistance.

Requirements

  • At least five years of demonstrated experience diagnosing and repairing building automation and controls systems.
  • At least five years of controls field experience.
  • Knowledge of a variety of electronic or digital control systems and ability to test and modify them using controls software languages.
  • Ability to interpret control drawings, plans, and sequences of operation.
  • Valid driver’s license and acceptable driving record.
  • Must successfully pass a background check and drug test.
  • Ability to meet the stated physical demands, including frequent lifting up to 50 pounds and constant lifting up to 25 pounds.
  • Ability to perform the stated visual, communication, and physical activities, including standing, walking, reaching, gripping, climbing, and working in varied site conditions.

Nice To Haves

  • Programming capabilities with Niagara, Johnson Controls, Trane, or Honeywell Building Management Systems.
  • High school diploma or equivalent preferred.

Responsibilities

  • Diagnose and repair building automation and controls systems.
  • Test and modify electronic or digital control systems using various controls software languages.
  • Perform end-to-end device testing, download programs, and start up and operate equipment.
  • Handle day-to-day and escalated customer relationship issues.
  • Interpret control drawings, plans, and sequences of operation.
  • Install hardware, program software, diagnose, and repair DDC systems at customer locations.
  • Perform preventive maintenance, modifications, and repairs as contractually outlined or requested by the customer.
  • Interface with and consult customers during site assessments.
  • Identify and assist with developing proposals for controls-system retrofits, upgrades, and improvements.
  • Manage all aspects of small projects without Project Manager support.
  • Represent the company to commercial, industrial, and institutional customers.
  • Communicate with customers to support a high level of customer satisfaction and continued company growth.
  • Document work by completing job paperwork, entering daily time, detailing service progress, and maintaining an electronic database.
  • Inventory parts, materials, and labor for each job.
  • Participate in company training and self-study to maintain and improve technical proficiency.
  • Comply with company safety policies and perform other duties assigned by the Company.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with employer contributions
  • PTO
  • Paid holidays
  • Relocation assistance
  • Employee Assistance Program
  • Long-term disability
  • Short-term disability
  • Flexible Spending Plan
  • Health Savings Plan
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