About The Position

MSS Solutions, LLC is hiring a BAS Controls Service/Project Technician to support building automation and controls systems for commercial, industrial, and institutional customers. The role involves diagnosing, repairing, installing, programming, testing, and starting up direct digital control (DDC) systems, as well as providing preventive maintenance and customer support. The technician may manage small projects independently, assist with proposals for system improvements, and document work, materials, and labor. The position requires at least five years of controls field experience and includes work at customer locations in varied physical and environmental conditions. MSS describes its culture as collaborative, respectful, and empowering, and offers competitive compensation, benefits, and relocation assistance. The company is an equal opportunity employer and maintains a drug-free environment.

Requirements

  • At least five years of demonstrated experience diagnosing and repairing building automation and controls systems, or controls field experience.
  • Knowledge of a variety of electronic or digital controls systems and the ability to test and modify systems using controls software languages.
  • Ability to follow verbal and written instructions.
  • Ability to carry and move equipment and tools weighing up to 40 pounds.
  • Ability to work on lifts and ladders.
  • Must possess hand tools.
  • Valid driver's license and acceptable driving record.
  • Must successfully pass a background check and drug test.
  • Ability to meet the physical demands of frequent standing, walking, reaching, gripping, stooping, crouching, kneeling, balancing, and climbing, along with lifting requirements.
  • Ability to perform the work in environments involving weather, extreme heat or cold, high noise, atmospheric conditions, electrical shock exposure, toxic or caustic chemicals, wet or humid conditions, vibration, moving mechanical parts, and elevated work areas.

Nice To Haves

  • Programming capabilities with Niagara, Johnson Controls, Trane, and Honeywell Building Management Systems.
  • High school diploma or equivalent.

Responsibilities

  • Diagnose and repair building automation and controls systems.
  • Test electronic or digital controls systems and modify controls software.
  • Perform end-to-end device testing, program downloads, equipment startup, and operational checks.
  • Handle routine and escalated customer relationship issues.
  • Interpret control drawings, plans, and sequences of operation.
  • Install hardware and program, diagnose, and repair DDC systems at customer locations.
  • Perform preventive maintenance, modifications, and repairs as contractually outlined or requested by customers.
  • Interface with and consult customers during site assessments.
  • Recognize and assist in developing client proposals for controls system retrofits, upgrades, or improvements.
  • Manage all aspects of small projects without Project Manager support.
  • Represent MSS to commercial, industrial, and institutional customers and communicate to support customer satisfaction.
  • Document work by completing job paperwork, entering daily time, detailing service progress, and maintaining an electronic database.
  • Inventory parts, materials, and labor per job.
  • Participate in company training and self-study to maintain and improve technical proficiency in program platforms.
  • Comply with company safety policies and perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with employer contributions
  • Paid time off
  • Paid holidays
  • Relocation assistance
  • Employee Assistance Program
  • Long-term disability
  • Short-term disability
  • Flexible Spending Plan
  • Health Savings Plan
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