BAS Controls Service Technician (Relocation assistance provided)

MSS Solutions•Zebulon, NC

About The Position

MSS Solutions, LLC is hiring a BAS Controls Service Technician to diagnose, repair, install, program, test, and maintain building automation and controls systems at customer locations. The technician performs end-to-end device testing, program downloads, equipment start-up and operations, preventive maintenance, modifications, and repairs. The role also involves addressing customer issues, consulting during site assessments, identifying opportunities for system retrofits and upgrades, and managing small projects independently. The technician represents MSS to commercial, industrial, and institutional customers and documents work, time, service progress, parts, materials, and labor. The position requires a minimum of five years of controls field experience and includes physical work in varied environments, including working on lifts and ladders and handling tools and equipment. Relocation assistance is provided.

Requirements

Minimum of five years of demonstrated experience diagnosing and repairing building automation and controls systems, and five years of controls field experience.
Knowledge of a variety of electronic or digital control systems and ability to test and modify them using controls software languages.
Programming capabilities may include Niagara, Johnson Controls, Trane, and Honeywell Building Management Systems.
Ability to follow verbal and written instructions.
Ability to carry and move equipment and tools weighing up to 40 pounds.
Ability to work on lifts and ladders.
Must possess hand tools.
Valid driver’s license and acceptable driving record.
Must successfully pass a background check and drug test.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Diagnose and repair building automation and controls systems.
Test and modify electronic or digital control systems using a variety of controls software languages.
Perform end-to-end device testing, program downloading, equipment start-up, and operations.
Handle day-to-day and escalated customer relation issues.
Interpret control drawings, plans, and sequences of operations.
Install hardware and program, diagnose, and repair DDC systems at customer locations.
Perform preventive maintenance, modifications, and repairs as contractually outlined or requested by customers.
Interface with and consult customers during site assessments.
Recognize and assist with developing client proposals for controls system retrofits, upgrades, or improvements.
Manage all aspects of small projects without Project Manager support.
Represent the company to commercial, industrial, and institutional customers and communicate to ensure customer satisfaction.
Document work by completing paperwork, entering daily time, detailing service progress, and maintaining an electronic database.
Maintain customer satisfaction to support continued company growth.
Inventory parts, materials, and labor per job.
Participate in company training and self-study to maintain and improve technical proficiency in program platforms.
Comply with company safety policies and perform other duties assigned by the company.