BAS Controls Service Technician (Relocation assistance provided)

MSS Solutions•Charlotte, NC

About The Position

MSS Solutions, LLC is hiring a BAS Controls Service Technician to diagnose, repair, install, program, and maintain building automation and controls systems at customer locations. The role includes testing devices end-to-end, downloading programs, starting up equipment, and supporting system operations. The technician handles customer issues, consults with customers during site assessments, and contributes to proposals for system retrofits, upgrades, or improvements. The technician also manages small projects independently, documents work and service progress, records time, maintains electronic job records, and tracks parts, materials, and labor. The position requires maintaining technical proficiency through company training and self-study, following company safety policies, and representing MSS to commercial, industrial, and institutional customers. Relocation assistance is provided.

Requirements

At least five years of demonstrated experience in diagnosis and repair of building automation and controls systems, or controls field experience.
Knowledge of a variety of electronic or digital control systems and ability to test and modify them using various controls software languages.
Ability to follow verbal and written instructions.
Ability to carry and move equipment and tools weighing up to 40 pounds.
Ability to work on lifts and ladders.
Must possess hand tools.
Valid driver's license and acceptable driving record.
Must successfully pass a background check and drug test.

Nice To Haves

High school diploma or equivalent.
Programming capabilities with Niagara, Johnson Controls, Trane, or Honeywell Building Management Systems.

Responsibilities

Diagnose and repair building automation and controls systems.
Test control devices end-to-end, download programs, and perform equipment startup and operational support.
Handle day-to-day and escalated customer relations issues.
Interpret control drawings, plans, and sequences of operations.
Install hardware and program, diagnose, and repair DDC systems at customer locations.
Perform preventive maintenance, modifications, and repairs as required by contracts or customer requests.
Interface and consult with customers during site assessments.
Identify and assist in developing proposals for controls system retrofits, upgrades, and improvements.
Manage all aspects of small projects without Project Manager support.
Communicate with customers to support high customer satisfaction and represent the company to commercial, industrial, and institutional customers.
Document work by completing job paperwork, entering daily time, detailing service progress, and maintaining an electronic database.
Inventory parts, materials, and labor per job.
Participate in company training and self-study to maintain technical proficiency.
Comply with company safety policies and perform other duties as assigned.