Control Room Technician 2

San Jose Arena Management•San Jose, CA

5d•Onsite

About The Position

Control Room Technician 2s are skilled operators who independently manage key systems in the control room and serve as leads in their respective technical areas. They guide and mentor Technician 1s during training. Their work supports in-arena presentations for the San Jose Sharks, San Jose Barracuda, and San Jose PWHL, as well as concerts and other rental events. The position is part-time and non-exempt, based at SAP Center and Tech CU Arena in San Jose, California, and reports to the Technical Services Senior Production Manager. Technicians operate one or more core production systems, troubleshoot issues during shows, mentor new team members, and coordinate with the Control Room Lead and Production Manager during events. The role requires availability for evenings, weekends, and holidays, and includes physical work in low-light, high-noise live-event environments. Training consists of one four-hour onboarding session, three live-event shadow shifts, an assigned mentor, and skill check-ins.

Requirements

Must be at least 18 years old.
1–3 years of experience in live event production.
Proven ability to operate equipment independently in high-pressure environments.
Availability to work evenings, weekends, and holidays.
Clear communication and teamwork skills.
Ability to sit, stand, walk, stoop, and crouch for extended periods, with or without accommodation.
Ability to bend at the waist, reach overhead, and lift up to 45 pounds, with or without accommodation.
Ability to navigate stairs and catwalks at SSE facilities and go up and down stairs multiple times during a shift, with or without accommodation.
Ability to work in low-light and high-noise environments during live events.

Responsibilities

Operate one or more core control room systems, including cameras/shading/PTZ, replay, playback, LED signage, lighting, audio, character generation, or technical directing systems.
Troubleshoot issues during shows.
Mentor new team members and provide guidance to Technician 1s during training.
Coordinate with the Control Room Lead and Production Manager during events.
Perform other job-related duties as assigned by management.

Benefits

Competitive compensation.
401(k) with pre-tax and Roth options after meeting hour requirements.
Employee referral bonus program.
Employee recognition program.
Complimentary or discounted sports and event tickets.
Discount in the Sharks Pro Shop.
Food and beverage discounts when working, excluding alcohol.
Spot Pet Insurance.
Give Virtual Care (GVC).
Complimentary Barracuda tickets.
Complimentary ice skating at Sharks Ice locations in San Jose, Fremont, and Oakland.
Discounts on various hockey programs at Sharks Ice.
Fun work environment.
Inclusive culture that values diversity and a commitment to community and industry impact.