Control Room Specialist

Hall County•Gainesville, GA

8d•Onsite

About The Position

Under limited supervision, this position ensures the safety of all Jail employees, visitors, and inmates by controlling, observing, and logging all internal and external Jail movement using remotely controlled doors, gates, cameras, visual monitors, intercom systems, two-way radios, and computer systems. This position relays and prioritizes calls that require deputy action and maintains constant observation of inmates.

Requirements

High school diploma or G.E.D.
Knowledge of the facility layout including location of sally port controls, cell locks, control panels, secure perimeters, and emergency and safety equipment commonly used in a secure facility.
Knowledge of various computer systems, use of computers, two-way radio communications, intercom system, and a variety of detention devices used to perform daily functions of position.
Skill in multitasking and coordinating several activities at once.
Ability to communicate effectively verbally and in writing.
Ability to remain calms in crisis or emergency situations.
Ability to maintain concentrated visual attention to detail for an extended period of time.
Ability to provide accurate documentation evaluating the performance of the Jail operations.
Maintain confidentiality at all times.
Ability to interpret and carry out instructions and assignments as warranted.
Ability to impart information to others when necessary and as required by law
Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing); operate a computer and other office machinery, such as a calculator, copier, and printer.
Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change.
Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.
Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.

Nice To Haves

Two years general clerical experience preferred.
Any equivalent combination of education and experience which provides the minimum level of qualifications stated above.

Responsibilities

Monitors and operates specialized equipment such as visual monitors and touch screen control system.
Logs all movement to include: deputies, inmates, and members of the public, within and outside of the jail.
Directs high security and segregated inmate movement via an intercom system to accommodate their constitutionally guaranteed rights such as: showers, recreation, access to legal counsel, etc.; maintains detailed records to verify inmates were granted these rights.
Monitors and manages use of all doors and gates with visual surveillance monitors and intercom systems requiring prioritizing and multi-tasking skills.
Oversees inmate visits with the public by coordinating schedules and inmate movement.
Communicates directly with Jail deputies via radio/intercom to assist in performing housing area responsibilities.
Answers the telephone and provides information on inmates and Jail related policies and procedures to law enforcement staff.
Identifies and reports existing and potential safety hazards and security threats, disturbances, and irregularities to the shift supervisor.
Monitors and reports inmate rule violations to deputies.
Maintains a positive, helpful, constructive attitude and working relationship with the department supervisor, departmental employees and County employees as well as the public and elected officials.
May be required to appear in court as a witness.
Maintain supplies and clean the shared work space.
Regular and predictable attendance is required.
Performs other related work as required.