Control Room Alarm Response Technician

Amentum•Groton, CT
•$32 - $38•Onsite

About The Position

Amentum is seeking a Control Room Alarm Response Technician for our client site in Groton, CT. The successful candidate will have outstanding skills and will be committed to working with others to deliver best in class, unparalleled excellence in customer service and satisfaction. Do you envision a workplace where every team member works together to create an amazing workplace experience? Do you want to be part of a dedicated group of professionals who consistently deliver excellence to reach our common goal of a best in class working environment? If you have a positive can-do attitude and a drive for success, Amentum is looking for you! The Control Room Alarm Response Technician provides critical 24/7 technical support to ensure rapid response, triage, and resolution of alarm conditions and operational issues across the Pfizer Groton site. Working 12-hour shifts on the DuPont Schedule (4-team rotation), these technicians deliver advanced expertise in utilities operations, Building Management Systems (BMS), and mechanical systems. This role serves as the site wide “Do-It-Now” resource, minimizing downtime, preventing escalation of issues, and supporting uninterrupted scientific operations.

Requirements

  • High school graduate or demonstrated equivalent.
  • Six years of facility maintenance or equivalent experience
  • Working knowledge of a CMMS such as MAXIMO, EAMS or equivalent database systems.
  • Ability to pass a medical evaluation for respirator use and be able to successfully complete a fit test for several types of respirators.
  • Ability to obtain a security access badge at our client’s location.
  • Ability to read and understand information contained in a variety of documents or displayed on a computer screen. Demonstrated fluency in computer use including the full Microsoft product line.
  • Ability to obtain an appropriate driver's license issued by the State Department of Motor Vehicles, as requested.
  • Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship or Permanent Residency is required for facility credentials/authorization at this work location.
  • This position does not include sponsorship for United States work authorization.

Nice To Haves

  • Technical degree preferred.
  • Licenses CT OE2/S2, CT E1/E2, CT P1/P2
  • Experience working in a GMP or similar regulated environment such as hospitals, biomedical or pharmaceutical campuses.
  • Experience in employee and subcontracted work coordination in a predictive and reliability-based facility maintenance program.
  • Experience interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Excellent verbal and written communication skills.

Responsibilities

  • Monitor and respond immediately to alarm conditions across the site, including the central chiller plant, support systems, and numerous validated and non-validated Building Management Systems. Systems monitored include EBI Honeywell, Siemens, TVC Central Utilities Building, Siemens Desigo, Edstrom Watchdog Water, PCMM POD, and lighting alarms. Respond under the direction of the Control Room Operator (CRO), performing triage, assessment, first-response troubleshooting, minor repairs, operator care, and escalation as appropriate.
  • Provide on-site immediate response to eliminate travel delays for on-call personnel, enabling rapid triage and repairs that minimize impact on lab and scientific operations.
  • Perform proactive facility rounds and tours of all mechanical spaces, substations, and critical areas to identify and correct issues such as leaks, abnormal noises, odors, or operational deviations before they impact reliability. Maintain a vigilant “eyes and ears” approach throughout the facility.
  • Make equipment rounds, record data, complete data sheets, and correct operating equipment deviations while making informed decisions based on readings.
  • Monitor Building Management Systems (BMS) to ensure space conditions remain in accordance with scientific requirements, supporting operational continuity and regulatory compliance.
  • Review all planned and communicated shutdowns daily to maintain 100% real-time preparedness.
  • Operate and line up utilities distribution systems (including chilled water, nitrogen, steam, air, and lab waste) while executing corrective actions for abnormal events or system failures to ensure regulatory compliance and system reliability.
  • Execute preventive maintenance tasks under the Operator Care Program during nights and weekends. This enables day-shift technicians to focus on backlog reduction and higher-priority initiatives, optimizing overall team productivity and facility performance.
  • Actively support Amentum’s Good Catch Program by promptly identifying, documenting, and mitigating potential risks to personnel, equipment, and site operations, thereby strengthening the overall safety culture and preventing small issues from escalating into larger problems.
  • Collaborate closely with Control Room Operators (CROs) and trade teams to deliver timely customer notifications, real-time updates, and effective issue resolution, enhancing transparency and responsiveness with science colleagues.
  • Perform minor repairs or control equipment resets on operating or non-operating equipment as needed and notify technicians for repairs beyond the scope of the role.
  • Provide skilled “Do-It-Now” technical support across mechanical, instrumentation, and BMS systems to lower long-term maintenance costs and support high-uptime performance for the entire facility.

Benefits

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance
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