Contribution Accounting Processor

Zenith American Solutions•Portland, OR

About The Position

The Contribution Accounting Processor provides account reconciliation and resolves customer inquiries for assigned Trusts, ensuring compliance with associated plans and company guidelines. The role has the minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) required by the job description and role. The position handles billing inquiries, processes payments and refunds, manages employer contracts, and prepares and reconciles contribution reports and payments. It also involves deposit and batch-file reconciliation, delinquency and payroll audit processing, and reviewing and correcting month-end edit reports. Other duties may be assigned, and responsibilities may change with or without notice. The role may require remote work based on business needs. The physical effort includes prolonged periods of sitting at a desk and working on a computer, as well as occasionally lifting up to 15 pounds.

Requirements

High school diploma or GED.
Six months of related work experience, such as third-party administrator processing, bookkeeping, finance, banking, or accounting.
Proficiency with MS Office tools and applications.
Computer literacy and the ability to learn new applications and systems.

Nice To Haves

Experience working in a healthcare environment or for a third-party benefits administrator.
Bilingual English/Spanish verbal and written communication skills.
Proficiency with 10-key calculations.

Responsibilities

Handle billing inquiries by telephone, electronic communication, and in person from employers, providers, auditors, and client representatives.
Process COBRA payments, self-pay payments, refund requests, and cash receipts.
Receive and process new employer contracts and maintain and update existing contracts.
Prepare and process incoming and outgoing contribution reports and reconcile reports to payments.
Research discrepancies, credits, retro-payments, and other problems; contact employers regarding discrepancies.
Submit deposits, request stop payments, and reconcile batch files, making corrections when needed.
Perform delinquency and payroll audit processing, including reporting, follow-up, and preparation for entry into the computer system.
Review, research, correct, and balance month-end edit reports.
Perform other duties as assigned.