Contracts & Pricing Analyst
About The Position
The Contracts & Pricing Analyst supports the Contracts & Pricing team and customers by managing contract information, researching questions, and resolving complex pricing and rebate issues among Corporate Contracts/Rebates, vendors, customers, and the Owens & Minor Commercial Team. The role reviews and approves customer contract access; communicates price changes and expiring contracts to customers; maintains knowledge of supporting systems; and recommends process changes. The analyst works with Pricing and Margin Analysts on margin initiatives and collaborates with sales, operational, and corporate management.
Requirements
- Advanced Microsoft Excel skills.
- Advanced Power BI skills.
- In-depth knowledge of contract and rebate processes.
Nice To Haves
- Previous experience in a medical/surgical distribution or manufacturing business.
Responsibilities
- Report to and communicate with customers daily to review pricing misalignments between accounts, Owens & Minor, GPOs, and suppliers.
- Organize and own a regular meeting cadence with customers to support timely issue resolution, involve key stakeholders, and synchronize updates.
- Proactively identify replacements for expiring contracts and research customer GPO and tier eligibility documentation that the corporate team could not resolve.
- Review customer invoice activity to correct overcharges and denied rebates, and load system workarounds for credit/rebills as needed.
- Plan and implement contract pricing for new customer conversions and existing customer GPO conversions; lead pricing comparisons and change tracking, and ensure appropriate field and corporate resources are involved.
- Analyze pricing issues and processes that result in short-pays and determine appropriate resolutions.
- Support Accounts Receivable with complex pricing audits from customers and/or GPOs for specific customers.
- Analyze customer metrics and processes to identify opportunities to improve internal metrics and customer satisfaction within customer constraints.
- Manage contract information, research questions, and resolve complex pricing and rebate issues.
- Review and approve customer contract access; inform customers of price changes and expiring contracts, including follow-up.
- Maintain knowledge of systems supporting these activities and recommend process changes.
- Work closely with Pricing and Margin Analysts on margin initiatives and effectively collaborate with sales, operational, and corporate management.
Benefits
- Medical, dental, and vision plans starting on the first day of employment for full-time teammates.
- Educational assistance for eligible teammates enrolled in an approved, accredited collegiate program.
- Employer-paid life insurance and disability coverage.
- Voluntary supplemental insurance programs, including supplemental life, hospitalization, and critical illness coverage.
- Adoption assistance, fertility benefits through the medical plan, and parental leave.
- Health Savings Account (HSA) and 401(k).
- Sick days, short-term leave, holidays, vacation days, personal days, and other leave, including parental leave.
- Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs at no cost.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
