Contracts Manager

Desert Financial Credit Union•Phoenix, AZ

About The Position

The Contracts Manager manages the lifecycle and administration of agreements and contracts, including drafting, redlining, evaluation, negotiation, compliance, and execution in accordance with organizational policies and procedures. The role owns and administers the company’s Contract Lifecycle Management (CLM) system, Ironclad, supports its implementation and maturation, helps maintain contract clauses and templates, and works with business partners to identify, explain, manage, and escalate contractual risks. The position also supports contract negotiations and continuous improvement of contracting processes.

Requirements

  • Bachelor's degree in a related field, or an equivalent combination of education and experience.
  • At least 4 years of contract management experience.
  • At least 2 years of experience in the financial or fintech industry; experience in a similar highly regulated industry may be considered.
  • Experience managing CLM software and the Microsoft Office Suite.
  • Experience designing and managing efficient contract processes.
  • Excellent written and verbal communication and negotiation skills.
  • Strong relationship-building and interpersonal skills, with the ability to collaborate effectively across all levels of staff and leadership.
  • Exceptional organizational skills, high attention to detail, motivation, and ability to work as a self-starter.
  • Strong analytical and problem-solving abilities.

Nice To Haves

  • Experience using Ironclad CLM is listed as preferred.

Responsibilities

  • Collaborate with business partners and attorneys to draft, edit, evaluate, negotiate, maintain, and ensure compliance with client, vendor, technology, NDA, partnership, and other agreements; ensure the business understands agreement terms and risks.
  • Own, manage, and administer contracting processes and technology, including participating in the implementation and maturation of Ironclad CLM software.
  • Use CLM software to implement changes and manage contract workflows efficiently and effectively.
  • Support continuous improvement of contract processes and templates, and develop and deliver reports related to contract activity.
  • Help establish and maintain a comprehensive library of contract clauses and pre-approved alternatives for commonly negotiated terms.
  • Serve as liaison among Procurement, Vendor Management, and other internal stakeholders, supporting work prioritization across multiple lines of business.
  • Triage contract requests and assign them to the appropriate attorney based on complexity and risk.
  • Negotiate and redline agreements within delegated authority.
  • Identify and mitigate contractual risk, follow company guidelines, and escalate material or nonstandard legal issues to the appropriate attorney.
  • Perform other job-related duties as assigned.
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