Contracts Manager

Novotech Global•United States,
•$90,000 - $115,000

About The Position

The Contracts Manager partners with Sales, Legal, Finance, and Operations to ensure contracts are accurate, compliant, and efficiently executed. The role emphasizes operational excellence, deal velocity, and risk awareness, with non-standard issues escalated as needed. Responsibilities include reviewing and processing customer contracts, amendments, renewals, and related documents; building and maintaining full-scope clinical study budgets in Excel; supporting forecasting and revenue flow; applying approved templates, policies, and fallback positions; supporting negotiations within established guardrails; and driving timely execution. The role also supports standardized workflows, process improvement, contract data and documentation quality, stakeholder communication, and adoption of new tools and processes. Candidates should have 3–5 years of CRO experience in contracts or a related function, experience maintaining full-service clinical budgets in Excel, working knowledge of commercial contracts and approval workflows, strong attention to detail, sound judgment, and effective communication skills.

Requirements

  • 3–5 years of Clinical Research Organization (CRO) experience in contracts, operations, sales operations, legal operations, or a related field.
  • Experience building and maintaining full-service clinical budgets in Excel.
  • Working knowledge of commercial contracts and approval workflows.
  • Strong attention to detail and ability to manage multiple deals simultaneously.
  • Ability to apply policies consistently and exercise sound judgment within defined guidelines.
  • Strong written and verbal communication skills.

Nice To Haves

  • Experience with Contract Lifecycle Management (CLM) tools.
  • Exposure to commercial models.
  • Experience supporting Sales or revenue-generating teams.

Responsibilities

  • Review and process customer contracts, amendments, renewals, and related documents.
  • Build and maintain full-scope clinical study budgets in Excel, including detailed macros and price mapping.
  • Partner with Finance to maintain accurate forecasting and ensure positive revenue flow.
  • Ensure agreements align with approved templates, policies, and fallback positions.
  • Support contract negotiations by redlining terms within established guardrails.
  • Drive timely contract execution to meet deal timelines and revenue targets.
  • Apply contract policies, approval requirements, and standard terms consistently.
  • Identify deviations, risks, or non-standard terms and escalate appropriately.
  • Partner with Legal and Contracts leadership to resolve issues within defined authority.
  • Ensure contracts are complete, accurate, and audit-ready.
  • Follow standardized contract intake, review, approval, and execution processes.
  • Identify process gaps or inefficiencies and contribute to continuous improvement.
  • Meet defined SLAs and quality standards for contract processing.
  • Support peak volumes and shifting priorities in a deadline-driven environment.
  • Use contract management and CRM tools to manage workflows and status.
  • Ensure contract data is accurate, complete, and properly stored.
  • Maintain documentation and records in accordance with operational standards.
  • Support adoption of new tools, templates, or processes.
  • Partner with Sales to clarify contract requirements, timelines, and next steps.
  • Coordinate with Legal, Finance, and Operations on contract execution needs.
  • Communicate clearly and professionally with internal stakeholders throughout the contract lifecycle.

Benefits

  • Flexible working options.
  • Paid parental leave for both parents.
  • Flexible leave entitlements.
  • Wellness programs.
  • Ongoing development programs.
  • Mentorship opportunities.
  • Flexible benefits framework through NovoLife.
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