Contracts Coordinator Lead

Schupan & Sons•Kalamazoo, MI

1d•Remote

About The Position

The Contract Coordinator Lead supports contract administration and logistics coordination while ensuring compliance, data accuracy, and timely reporting. This role plays a key part in streamlining operations, resolving contract and delivery issues, and providing guidance and support to the broader contracts team to ensure consistency and efficiency.

Requirements

Bachelor’s degree in Business, Supply Chain, or related field and minimum of 5 years of experience in contract management, logistics coordination, customer service-related experience and/or training OR 10+ years of experience in contract management, logistics coordination, customer service-related experience and/or training
Ability to research, collect and track data
Accurate data entry, price updating, and report generation.
Routinely switch between routine tasks
Ability to identify, address, and resolve contract and logistics discrepancies efficiently
Clear and professional verbal and written communication with internal teams, customers, and external partners.
Ability to work cross-functionally with administration, logistics, finance, and customer service teams.
Routinely work independently
Understanding of credit monitoring and AP/AR reporting
Skilled in Excel, Shared Logic, Crystal Reports, Salesforce, Shared Logic (RIMAS), Access Database, Microsoft Suite software and other systems.
Knowledge of legal, regulatory, and company standards related to contract and logistics activities.
Ability to prioritize tasks to achieve highest productivity while maintaining work quality
Ability to manage multiple priorities and meet deadlines.
Routinely sits; uses hands to type; reach with hands and arms
Stand, walk, stoop, kneel, crouch or crawl as needed
Occasionally lift up to 10 pounds

Responsibilities

Execute contract administration processes, including contract entry, finalization, price updates, and timely communication of relevant details to internal and external stakeholders.
Review and execute contracts, including purchase contract pricing and position updates.
Ensure accuracy and completeness of all contract data within internal systems.
Resolve contract and delivery issues by coordinating with consumers, suppliers, and internal stakeholders; escalate to management as appropriate.
Support delivered load scheduling to ensure timely and efficient fulfillment of contract terms.
Ensure all contract activities comply with legal, regulatory requirements, and company policies and procedures.
Maintain high standards of data integrity and accuracy across all systems and reporting.
Generate and distribute regular reports on contract status, logistics activities, and key operational metrics.
Partner with accounting to monitor customer credit status and support reporting needs for internal teams.
Partner with administration, logistics, commercial, and accounting teams to improve operational efficiency and enhance knowledge sharing.
Train with commercial teammates to build understanding of materials, pricing strategies, and the impact of contracts on overall business performance.
Provide day-to-day support and guidance to team members to ensure consistency in processes and execution.
Maintain visibility of team workload and collaborate to ensure balanced distribution, coverage during absences, and seamless customer service.
Share best practices and assist in onboarding or training of new team members.
Adopt a mindful approach to travel and expenses, balancing business needs with fiscal responsibility.
Travel up to 20% as needed.
Perform additional duties and special projects as assigned.