Contracting Coordinator II

Integrity•Norfolk, NE

19h

About The Position

This role is responsible for managing the team’s incoming task requests from senior management as well as partner offices. They will allocate the appropriate resources and tasks to maintain service standards. The coordinator will develop and maintain documentation for doing onboarding a new Platform Partner. They will also work with partner offices to fulfill any new or existing license request.

Requirements

Exhibits sound and accurate judgement, includes appropriate people in decision-making process
Conveys a friendly, positive attitude while maintaining professionalism at all times
Strong customer service skills to respond promptly to customer needs
Ability to demonstrate accuracy and thoroughness; provide analysis of application to ensure a quality output
Follows policies and procedures, completes administrative tasks correctly and on time, supports organization’s goals and values
Uses time efficiently and completes work in a timely manner
Maintains confidentiality
High School diploma
3+ of administrative experience
3+ of licensing experience

Responsibilities

Manage incoming emails, license requests, SoS updates, registered agent, or other tasks
Works with partner offices and subject matter experts to resolve questions and understand nuances with onboarding new platform partners
Able to provide guidance to team members and partner offices for the appropriate process onboarding and maintaining platform partners licenses
Reaches out to 3rd party vendors to discover requirements needed to finalize onboarding or complete annual filings
Send out required documents to partner offices for onboarding; receive and review required documentation; enter and submit documentation to 3rd party vendors
Work with 3rd party vendors to help file and maintain license documentation for all new and existing partner offices
Document and update contact information for each partner office