Contract Specialist

Agora Refreshments • SeaTac, WA

3d

About The Position

As our Contract Specialist, you'll serve as a key link between Sales, Operations, Purchasing, and Finance. You'll help ensure customer agreements are properly reviewed, accurately entered into company systems, operationally feasible, and fully supported throughout the contract lifecycle.

Requirements

• 2 to 3 years of experience in contract administration, sales operations, commercial operations, or a related field.
• Experience reviewing or managing commercial contracts in a business setting.
• Strong customer service mindset and professional communication skills.
• Excellent organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities in a deadline-driven environment.
• Experience working cross-functionally with departments such as Sales, Finance, Operations, Supply Chain, or Customer Service.
• Proficiency with Microsoft Office products, including Outlook, Word, and Excel.
• Experience using ERP, CRM, contract management, or similar business systems.
• Ability to handle sensitive information with discretion and professionalism.

Nice To Haves

• Experience in food and beverage, consumer goods, distribution, or related industries.
• Familiarity with pricing structures, rebates, promotions, or trade spend programs.
• Experience supporting rapidly growing organizations.
• Experience with audit support or internal controls.
• Previous formal or informal leadership experience.

Responsibilities

• Review customer contracts, order forms, amendments, and related documents for completeness and accuracy.
• Verify pricing, products, service requirements, customer information, and approvals.
• Identify contract discrepancies and escalate non-standard terms when needed.
• Support review of payment terms and coordinate credit-related documentation.
• Establish and maintain customer contract records across ERP, CRM, and related systems.
• Enter pricing schedules, product information, and contract details accurately and on time.
• Maintain organized contract documentation and version control.
• Track key dates including renewals, pricing adjustments, expirations, and termination provisions.
• Coordinate lease applications with financing and leasing partners.
• Ensure agreements align with company capabilities, approved offerings, and operational requirements.
• Collaborate with Sales, Purchasing, Operations, and Finance to resolve issues before implementation.
• Monitor contract compliance, pricing accuracy, and billing alignment.
• Track insurance requirements and coordinate certificate management.
• Support implementation and onboarding activities for new customers.
• Prepare welcome materials and onboarding documentation.
• Upload invoices to customer portals and assist with account-related inquiries.
• Support collection efforts by reviewing account status and communicating with customers regarding outstanding balances.
• Manage contract renewal schedules and notice periods.
• Administer contractual price increases and pricing updates.
• Coordinate account offboarding, final billing activities, and record closure.
• Partner with internal teams to improve contract workflows and service levels.
• Help identify recurring process issues and recommend solutions.
• Assist with reporting related to renewals, pending implementations, pricing updates, and contract compliance.

Benefits

• Medical, dental, and vision insurance
• Employer-paid life insurance
• Employer-paid long-term disability insurance
• Paid vacation time
• Paid sick leave
• Eleven (11) paid holidays annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed