Contract Manager

City of New York • New York, NY

11d

About The Position

The Department of Social Services (DSS), which includes the New York City Human Resources Administration (HRA) and Department of Homeless Services (DHS), is recruiting one Contract Specialist II to serve as a Contract Manager in HRA’s Office of Civil Justice. The Office of Civil Justice coordinates the City’s legal services programs and works with legal services providers, courts, advocacy groups, elected and City officials, policymakers, tenants, and other stakeholders to increase access to legal services.

Under the general supervision of the Contract Management Supervisor, the Contract Manager performs professional work of moderate difficulty managing legal assistance contracts previously managed by the Department for the Aging, Department of Youth and Community Development, and Department of Homeless Services. The role supports the City’s efforts to prevent and address homelessness and promote housing stability. The position offers latitude for independent initiative and decision making.

Requirements

• One of the following qualification pathways: a bachelor’s degree from an appropriately accredited college or university and six months of full-time, satisfactory professional, technical, or administrative experience in program evaluation, contract negotiation or management, fiscal or financial management, or project management; or a four-year high school diploma or equivalent and four years of such experience; or equivalent education and/or experience.

Responsibilities

• Analyze contractors’ audit reports and other documents and report on contractor performance and compliance with contractual requirements.
• Collaborate with supervisory staff to develop and maintain audit mechanisms for evaluating and monitoring contractor performance.
• Explain Agency procedures, legal mandates, rules, and regulations to contractors.
• Assist contractors with proposal development by reviewing statistical, budgetary, and other data.
• Advise and alert supervisory staff regarding continued or additional funding, defunding, or contract non-renewal.
• Coordinate the retention of contract files, maintain the files, and ensure compliance with City records retention schedules.
• Conduct required contractor site visits and premises inspections to assess contractual compliance, including case file reviews and proper data collection and reporting.
• Assess performance reports and prepare comprehensive reports documenting positive and negative findings from site activities, data systems, and other records; recommend improvements to contractor performance.
• Implement corrective action for underperforming contractors and conduct site visits to monitor and report on progress.

What This Job Offers

• Job Type: Full-time