CONTRACT MANAGER I - 72000041

State of Florida•TALLAHASSEE, FL

12d•Onsite

About The Position

The Contract Manager I manages and oversees statewide agreements from contract award through closeout and archiving. The role monitors contractor deliverables and performance to ensure compliance with contract terms and conditions, state law, policies, and procedures. It also supports agency customers and suppliers, helps facilitate contract transactions upon customer request, and works to deliver greater value through tracking contract usage and reviewing assigned agreements. The position periodically reviews contracts and recommends modifications, monitors contract lifecycles to anticipate expiration dates and identify strategies, and facilitates quarterly meetings with contractors. Meetings may address deliverables, performance metrics, reports, elevated customer issues, and business efficiencies. The role also facilitates onsite meetings with Florida-based contractors, which may include facility tours. The Contract Manager uses computer applications to create, manage, analyze, and document sizable datasets or research information. This is an onsite position located in Tallahassee, Florida, with the Division of State Purchasing, Bureau of Contract Management, at the Florida Department of Management Services.

Requirements

A minimum of four years of experience in contract management, project management, procurement, customer service, or another related business field.
Ability to analyze data and market conditions.
Ability to communicate effectively with internal and external customers.
Ability to work independently and collaborate in a team environment.
Ability to demonstrate initiative, effort, and commitment to public service.
Knowledge of vendor management techniques.
Skill using desktop applications, including Microsoft Office Suite.
Customer service skills.

Nice To Haves

Competence using MS Office applications, including Word, Excel, and PowerPoint.
Florida Certified Contract Manager (FCCM).
Project Management Professional (PMP).
Experience using MyFloridaMarketPlace, Ariba, and Tableau.

Responsibilities

Manage statewide agreements from contract award through closeout and archiving.
Monitor and report on required deliverables to ensure contractors comply with contract terms and conditions.
Ensure compliance with state law, policies and procedures, and contract terms; facilitate contract transactions upon customer request.
Research, collect, and verify required vendor forms and attestations to ensure vendor compliance.
Track customer usage of contracts and work to deliver greater value.
Periodically review assigned contracts and recommend modifications.
Monitor contract lifecycles to anticipate expiration dates and determine applicable strategies.
Provide customer service and support agency customers and suppliers.
Facilitate quarterly contractor meetings to review deliverables, performance metrics, reports, customer issues, and business efficiencies.
Facilitate onsite meetings with Florida-based contractors, potentially including facility tours and reviews of deliverables, performance metrics, reports, customer issues, and business efficiencies.
Use computer skills to create, manage, analyze, and document sizable datasets and research information.