CI Specialist

EMCOR Facilities Services, Inc.•Cincinnati, OH

23h

About The Position

The Continuous Improvement Specialist partners with operational teams to advance operational standards, data-driven decision-making, and reliability-centered maintenance initiatives in an Integrated Facilities Management environment. Role-specific onboarding, training, and coaching cover account workflows, CMMS data structures, reporting standards, continuous improvement methods, and foundational reliability practices. This Specialist-level position transforms operational data into useful insights, visualizations, recommendations, and improvement projects. The role applies continuous improvement principles, data storytelling, CMMS analytics, Lean/Six Sigma concepts, and foundational reliability practices to identify trends, improve maintenance performance, standardize processes, and support efficiency and informed business decisions. The Specialist works with operations and maintenance teams, account leadership, vendors, finance, procurement, technology, and client stakeholders. The position analyzes work orders, asset information and history, vendors, preventive maintenance, financial and KPI data, processes, and workflows. It is intended for someone with 3–8 years of relevant experience who can connect data to operational outcomes, communicate findings to technical and non-technical audiences, and drive initiatives that reduce waste, improve asset performance, create efficiencies, and strengthen customer value.

Requirements

Bachelor’s degree in Engineering, Industrial Engineering, Business Analytics, Data Analytics, Operations Management, Facilities Management, or a related field; or an equivalent combination of education, technical training, and practical experience.
3–8 years of experience in continuous improvement, operational analytics, facilities management, maintenance operations, reliability, manufacturing, engineering support, business intelligence, or a related environment.
Experience analyzing operational or maintenance-related data and converting findings into recommendations.
Experience supporting process improvement, KPI reporting, dashboard development, or performance management activities.
Valid driver’s license.
Strong written and verbal command of English, with the ability to explain technical and analytical information clearly to technical and non-technical audiences.
Advanced Microsoft Excel proficiency, including pivot tables, formulas, data cleanup, Power Query, and trend analysis.
Experience with Power BI or similar visualization tools is required or strongly preferred.
Ability to develop dashboards, scorecards, charts, and business summaries that support data storytelling.
Ability to interpret operational data, identify patterns, and communicate meaningful insights.
Strong interpersonal, organizational, time-management, and self-management skills.
Proactive and able to work independently while managing multiple priorities and deadlines.
Strong attention to detail, data accuracy, spelling, grammar, and proofreading.
Customer-focused mindset and ability to support internal and external stakeholder needs.

Nice To Haves

CMMS platform experience; Corrigo, Maximo, FEXA, or similar system experience is desirable.
Maintenance or facilities operations experience.
Certified Reliability Leader certification.
Lean Six Sigma Green Belt certification.
Ability to achieve Green Belt certification within 12 months.
Experience working with CMMS, SharePoint, Microsoft Teams, and Microsoft Power Platform tools.

Responsibilities

Analyze work order, asset, preventive maintenance, vendor, SLA, financial, and operational data to identify trends, risks, outliers, and improvement opportunities.
Develop dashboards, scorecards, summaries, and visual stories that translate complex data into actionable insights.
Present findings clearly and compellingly to operations, account teams, leadership, and client stakeholders.
Own and execute analytics-related projects and improvement actions.
Identify process gaps, workflow inefficiencies, recurring issues, and opportunities for standardization in support of Lean and continuous improvement initiatives.
Assist in developing improvement plans, tracking progress, validating results, and communicating outcomes.
Convert lessons learned into repeatable processes, tools, and reporting approaches.
Develop training materials and deliver training related to improvement actions.
Evaluate asset performance, preventive maintenance effectiveness, reactive work trends, repeat failures, emergency work volume, high repair costs, and underperforming assets.
Support preventive maintenance reviews, failure trend analysis, root cause analysis, maintenance optimization, and repair-versus-replace recommendations.
Facilitate alignment among account teams, clients, and internal stakeholders to maintain data quality, process compliance, and audit readiness.
Apply foundational reliability principles to improve asset performance and maintenance decisions, including preparing an annual capital expenditure planning report that prioritizes replacement recommendations using customer and EMCOR criteria.
Partner with operations, maintenance, account leadership, vendors, finance, procurement, technology, and client stakeholders, aligning insights with business needs and operational priorities.
Communicate analytical findings in plain language to technical and non-technical audiences.
Support the development, maintenance, and improvement of KPI results, reporting, operational scorecards, business review materials, and account-level performance summaries.
Help ensure reporting is accurate, consistent, visually clear, and tied to operational priorities.
Perform other duties as deemed necessary by Operations and CI&R leadership, including special projects, account initiatives, data validation, and continuous improvement activities.